OK, I remembered the technicians instructions were inside the bottom panel and found the diagnostic instructions. I ran it through a cycle, but wasn't really sure what to be looking for to know what it was telling me. How do I interpret the diagnostic?

More info: I ran a cycle and "tricked" it into adding more water than it was on it's own by canceling the cycle as soon as the initial fill stopped and the pump started up, but didn't let it drain, then restarted the cycle. I did this several times until the water level was well above the filter screen and covering almost the whole bottom of the washer. Then I let it run through it's normal wash cycle.

According to the technician instructions, a "high soil" cycle time is 84 minutes, and a "low soil" cycle time is 68 to 75 minutes. I stopped it after it had run for 95 minutes, and was still lighting the washing and sensing LEDs. There was no visible water in the bottom at this time, and the dishes were very hot and dry despite turning the "heated dry" off, like my wife noticed the first time she detected it running much longer than usual. I hit the cancel/drain button and looked into the sink drain to see how long it drained water. It took less than 10 seconds to drain what water was left in the washer.

So, does the initial fill of water get drained at some point, then refilled for a rinse cycle, and perhaps the inability to add sufficient water made it dry out too soon? And if it is just not getting enough water, why does it run longer than it should?

Another thing, I timed the initial fill time at about 45 seconds, but the technicians instructions says this should take 1:30 to 1:40. So that could explain why it's not getting enough water initially, but I'll check the inlet filter screen to see if it is clogged anyway. But again, if it is just not getting enough water, why does it run longer than it should?

I'm stumped...does anyone have any thoughts on what could be wrong, or what tests I can do to diagnose this?