Rank: Member
Groups: Registered
Joined: 3/12/2013(UTC) Posts: 3
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I recently had a power surge when I started my washer. Turns out the power supply from the power company had come loose. Now the washer doesn't work. I jumped the lid switch but the washer still did't work. I've been looking for a fuse or in-line fuse link but can't find one. According to your parts department, there is no fuse for my model and that I need to replace the control panel. I'm hesitant of buying one if because I'm not sure it will fix the problem. Is this my only option? Thanks.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. To check the control board : Get an access to the board. Locate the two plugs - 6 and 11 pins. With washer plugged in use the multimeter to check for 120VAC between the RED pin1 of the 6 pin plug and WHITE pin 4 of the 11 pin plug. If there is no correct voltage - replace the control board Part number: AP3183283
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Rank: Member
Groups: Registered
Joined: 3/12/2013(UTC) Posts: 3
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Originally Posted by: Simon / APP Team Hi. To check the control board : Get an access to the board. Locate the two plugs - 6 and 11 pins. With washer plugged in use the multimeter to check for 120VAC between the RED pin1 of the 6 pin plug and WHITE pin 4 of the 11 pin plug. If there is no correct voltage - replace the control board Part number: AP3183283
Thank you for the helpful reply Simon. I don't have a multimeter to check the voltage nor do I know how to use one even if I did have one. All I have is a circuit tester with the alligator clip on one end and the "pen" with a light on the other. Is there any kind of testing I can do with that? Also, are there any other parks (hopefuly cheaper :) ) that could be bad? And if so, how do I test them? At this point, I'll probably just buy a new control board because if the machine still doesn't work, I can return it for a refund. >
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Go ahead and replace the control board.
Post the results.
Simon.
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Rank: Member
Groups: Registered
Joined: 3/12/2013(UTC) Posts: 3
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Replaced the control board and the washer worked! I was simple install except trying to disengage two of the retaining clips to remove the harness (ended up breaking the old retaining clips -- thankfully the new board has the locking clip). On another note, I ordered the part Thursday afternoon using standard delivery (was told I would receive it Monday) and I was pleasantly surprised to receive it Friday -- just one day!
I wish there would have been a cheaper fix, but thanks for the help!:)
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Welcome to the DIY family. Congratulations on the good job.
Simon.
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