I have a Whirlpool duet washing machine listed above.

I have been having draining problems for awhile. Constantly get the F02 error code. I went to some fix-it websites. After removing the front bottom panel, I have cleaned out the drain. It was very gunky.

Put it pack together - worked okay for one or two loads, but then got F02/Suds.

Went back to internet. Another suggestion to take off pump itself. Did this, found a piece of fiber around the propeller of the drain pump. Put it back together - no leaks.

Again, worked okay for 2 loads - then F02 error.

I called Whirlpool - suggested using Assfresh tablets to totally clean out drains. 3rd time I did this, the F02 error came on and the machine will not drain. Drain pump assembly seems faulty.

Is this an easy part to replace? It looks like it is? If I replace this part and I still have problems can I return the part. My machine is almost 6 years old, (purchased in August, 2003). I don't really want to replace my washer, so I would like to try to replace pump myself.

Please advise.

Use HE soap - minimal. However, I do have well water. Have a large partical filter, but sometimes have a lot of rust. Have used rust remover in machine.

Other question - is it easy to install part? It looks like I just plug in the electrical connection to the motor. Is this correct?

My washer is 6 years old too!!!! The new pump looks a bit different from the factory installed, but I assure you it's better and it fits. Gather all the tools you'll need. Heck call me and I'll walk you through it.

I just did what you need to do, I removed and repaced my drain pump assembly. I'm a mother of 4. It was cake!!!!!! and my washer works fantastic now and bye bye stinky odor my new pump doesn't leave water to get stinky!!!!!!! Go get yourself the part and get on it! you CAN do it!

It must be your PC does not have the program to support it or you PC is not updated etc.... I can try to send you the page that you are looking for through email if you'd like. Don't dispare, there is a way. Like I said call me I'll walk you through it. I have unlimited long distance no issue for me to call you either. Just let me know. :)

I had a similar problem. I used the wrong soap (non HE) and they say that ruined the pump. The pump is easy to change, but be careful. The extra water will flow out all over the floor, so get a wet vac or a lot of towels. Also clean the filter when you in there and be sure not to damage the the hoses running from and to the pump.

I suspect that the midew problem may be due to the inlet valve. I found that my inlet valve was leaking slowly filling up the tub. If you used it often, you would never notice it. However, stagnant water leads to mildew. Note the inlet valve is easy to replace to.