This is probably normal. This washer complies with 2011 energy standards and uses much less water than a traditional one. It is likely that it is supposed to use less water for the rinse cycle than the wash cycle and the reason it has two pressure switches.

Eric

Yes, it's a direct drive design but the X in the model number indicates it's a 2010 model. If you can give the serial number, I can give the exact date of manufacture of the washer. There have been other complaints about the low rinse level and the answer given by the "experts" is that this is normal operation. The part number for the switch assembly is W10403282 and consists of both switches, hoses and tee connection. One switch has a stem on it for the control knob on the front panel and the other switch has the stem removed and is set for low level.

The government thinks we are saving all this water and energy not realizing so many people are having to run extra rinse cycles or washing twice just to get the clothes clean and/or the soap out. The energy/water requirements will be even tighter in 2015. All the more reason to keep your pre 2007 washer going no matter the cost.

Eric