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Model: GD25DIXHB00	Brand: Whirlpool	Age: 5 - 10 years
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jjlittle.64		#1 Posted : Monday, August 27, 2012 10:20:22 PM(UTC)
Rank: Member Groups: Registered Joined: 8/23/2012(UTC) Posts: 7		The frame around the freezer section is hot to the touch. The center divider is especially hot. Unable to leave my hand there for longer than 5 or 10 seconds. Is this part of the exterior moisture reduction system or part of the freezer defroster system? Any troubleshooting info would be appreciated.


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Simon / APP Team		#2 Posted : Tuesday, August 28, 2012 1:20:02 PM(UTC)
Rank: Advanced Member Groups: APP Team Joined: 2/12/2012(UTC) Posts: 5,556		Hi. Remove the front grill and the rear cover and check if the condenser coils are clogged with the dirt and if the condenser fan motor is running. Clean the coils and replace the motor if needed Part number: W10124096 Here are the breakdown diagrams and Replacement parts for Whirlpool GD25DIXHB00 SIDE-BY-SIDE REFRIGERATOR \| AppliancePartsPros.com Thank you. Post the results. Simon.


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jjlittle.64		#3 Posted : Wednesday, August 29, 2012 8:39:26 AM(UTC)
Rank: Member Groups: Registered Joined: 8/23/2012(UTC) Posts: 7		Thanks for the response. The coils are clean, but I'm not sure if the fan is working. I'll check it out this evening and let you know. Originally Posted by: Simon / APP Team Hi. Remove the front grill and the rear cover and check if the condenser coils are clogged with the dirt and if the condenser fan motor is running. Clean the coils and replace the motor if needed Part number: W10124096 Here are the breakdown diagrams and Replacement parts for Whirlpool GD25DIXHB00 SIDE-BY-SIDE REFRIGERATOR \| AppliancePartsPros.com Thank you. Post the results. Simon.


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jjlittle.64		#4 Posted : Thursday, August 30, 2012 4:00:14 AM(UTC)
Rank: Member Groups: Registered Joined: 8/23/2012(UTC) Posts: 7		Yes, the fan was dead. Ordered the part. Ill have it fixed soon. Thanks for the help.


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Simon / APP Team		#5 Posted : Thursday, August 30, 2012 9:39:04 AM(UTC)
Rank: Advanced Member Groups: APP Team Joined: 2/12/2012(UTC) Posts: 5,556		You are welcome. Simon.


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mifflirg		#6 Posted : Thursday, May 23, 2013 3:12:30 PM(UTC)
Rank: Member Groups: Registered Joined: 5/23/2013(UTC) Posts: 2		Have the same problem - cleaned coils, replaced condenser fan and motor which runs for 20 seconds and stops and never starts again. If I unplug fridge and plug back in, wait 7 minutes - the fan runs for 20 seconds and stops. Any ideas for next steps? This is a KitchenAid KSCS25inss01 about 6 years old. Thx.


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Simon / APP Team		#7 Posted : Friday, May 24, 2013 12:04:58 PM(UTC)
Rank: Advanced Member Groups: APP Team Joined: 2/12/2012(UTC) Posts: 5,556		Hi. Based on the information you provided it's a bad main control board. Unfortunately it's no longer available. Check the internet for the company who may be able to rebuild the old one. Part number: W10219463 Good luck. Simon.


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