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Originally Posted by: Gene  Hi gunner_guy26 The first thing I would do is remove the cover on the back of the fridge and check if the compressor is running. If it's not, then it could be the start device (#15 on the unit break down diagram). Remove the power from the fridge, pull out the start device from the compressor and shake it. If you can hear something inside is moving, replace the start device. - The part number for the new start device AP3961332 - Here are the break down diagrams for the Whirlpool refrigerator Model ET1MTKXKQ00Good luck. Gene. I have a Whirlpool conquest side by side. All of a sudden after I finished loading the freezer up with meat it decided to quit working on me. The frig nor the freezer work. I have unplugged the plug in hopes of resetting the compressor but no luck at all. What is my next step? I have to be able to fix this one by myself. I live on a fixed income and unable to afford repair bills. Me and my home health worker would have to fix it ourselves. please email me the solution at pblystone1@hotmail.com Help I need immediate help!!!!
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Originally Posted by: jazzyintexas I have a Whirlpool conquest side by side. All of a sudden after I finished loading the freezer up with meat it decided to quit working on me. The frig nor the freezer work. I have unplugged the plug in hopes of resetting the compressor but no luck at all. What is my next step? I have to be able to fix this one by myself. I live on a fixed income and unable to afford repair bills. Me and my home health worker would have to fix it ourselves. please email me the solution at pblystone1@hotmail.com Help I need immediate help!!!! Gene, Please reply back to jazzyintexas as soon as possible
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What is the complete model number of the refrigerator?
Gene.
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Hi, I am having the exact same issue on my GE Profile PSS25MGMB BB. I can hear it running, everthing is working but fridge and freezer not cooling at all. Is there also that same "start device" on my fridge? And if so, where do I find it and what does it look like?
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Originally Posted by: TD1 Hi, I am having the exact same issue on my GE Profile PSS25MGMB BB. I can hear it running, everthing is working but fridge and freezer not cooling at all. Is there also that same "start device" on my fridge? And if so, where do I find it and what does it look like? What did you mean when you said "everything is working"? The compressor is located on the back of the refrigerator. Verify if it does work by touching it. Clean the condenser coils on the back. Verify if the fan next to the compressor does work. Here are the breakdown diagrams and Replacement parts for General Electric PSS25MGMBBB Refrigerator | AppliancePartsPros.comGene.
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Originally Posted by: Gene Hi Gene! Thank you for your expertise! I took the bottom panel off of the back of the fridge. The fan is denifitinly working, if the compressor is the the black roundish thing that the fan appears to be cooling.....not so sure about that! It is not moving. I vaccuumed some filter looking thing. Still no cooling in the fridge and freezer. Thanks again for your help!
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So do you think that it is the compressor that is broken? Should it be vibrating or making noise or something? And is that black roundish thing the compressor? Sorry, very dumb on this subject!
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The compressor is shown on the following picture.  It should vibrate if it's working. If it's not then you have to have a multimeter to perform some tests. Let us know when you will be ready. Gene.
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Not to hyjack this thread but my GE Profile refrig just stopped cooling (both sides). Everything seems to be working, compressor feels like it is running, even warms up to the touch, but no cold air. Seems like it just lost its charge or something. It was working fine one minute then it just stopped cooling. This unit will be 6 years old in Oct so the compressor is out of warranty. Is there something else I should be looking at here or is this just junk at this point?
Thanks,
Joe
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My problem is simular to yours...Had a power surge on easter weekend,& replaced the controle module... now it frosts up in the freezer,cause it turns off...I learned that i can unplug it & will reset itself ,but cant keep doing so every hour or so it turns off... thought it was the compressor fan motor, but learned not.I rapped on the refer side@ the adjustment nobs ,then it cut on,last night...thought i solved the problem cause it ran for a while,then i noticed this morning it was off again,opened boath doors,then it cut back on:eek: :confused: I dont know what to do... can anyone help? Thanks for reading
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