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robin Fisher  
#1 Posted : Monday, May 7, 2012 6:34:53 PM(UTC)
robin Fisher

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Posts: 2

We use the ice all the time. We have not had ice for several months now. We need to know what to do.
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Simon / APP Team  
#2 Posted : Monday, May 7, 2012 8:46:04 PM(UTC)
Simon / APP Team

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Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

Check if there is the ice inside the icemaker?
Is the water inlet tube frozen?

Post the results. Thank you.

Simon.
robin Fisher  
#3 Posted : Monday, May 7, 2012 9:04:55 PM(UTC)
robin Fisher

Rank: Member

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Joined: 5/7/2012(UTC)
Posts: 2

Simon, we defrosted the intake with a hairdryer. We checked for ice in the chamber, so far no luck.
Simon / APP Team  
#4 Posted : Tuesday, May 8, 2012 9:45:43 AM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556

Hi.

Is the ice cream in the freezer solid?
Than you sad that you defrosted intake, was it frozen all the way? Make sure it's completely clear of ice.

If that was the case - than you need to replace

The water inlet valve Part number: 241734301
Part number: 241734301


Please, post the results.

Simon.
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