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Whirlpool heavy duty extra large capacity plus washier
Rank: Member
Groups: Registered
Joined: 5/1/2012(UTC) Posts: 4
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I have a whirlpool heavy duty extra large capacity plus washier and the agitator works intermittently. How do I diagnosis the issue and what needs to be replaced? It's about 8 years old and used about 4 times a week.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Please describe more detailed how the agitator acting and also provide the model number.
Thank you.
Simon.
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Rank: Member
Groups: Registered
Joined: 5/1/2012(UTC) Posts: 4
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The model number is LXR9245EQ2.
At first the agitator was making a clicking noise like you could tell it was stuck. It's not making that noise but it's now not really moving at all. I can move it by hand freely but it doesn't did it on it's own.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi.
Is it the top portion of the agitator you are talking about or the hole agitator?
Simon.
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Rank: Member
Groups: Registered
Joined: 5/1/2012(UTC) Posts: 4
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The whole agitator doesnt move, it seems to try to & vibrate but doesn't.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. Pry off the the top cap, remove the 7/16 bolt and pull out the agitator. Turn the washer on and check if the transmission shaft is moving and you can't stop it by hand. If the shaft is OK - replace the agitator base. If not - transmission. The agitator base Part number: 3350830
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Rank: Member
Groups: Registered
Joined: 5/1/2012(UTC) Posts: 4
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I reran the washer and this happened:
With just water the entire agitator moved. When I put some clothes in it the bottom part spun but the top did not.
Should I still do as you suggested?
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. Now it's completely different picture. The problem is with so called "agitator dogs". They are located inside the agitator between upper and lower part. The agitator dogs Part number: 80040
Use the video clip for the instructions. Good luck. Simon.
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Whirlpool heavy duty extra large capacity plus washier
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