Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error
Side by side whirlpool frig ice/water dispenser, light not working
Options
Go to last post Go to first unread
Model: GC5SHGXLS00 Brand: Whirlpool Age: 5 - 10 years
Previous Topic Next Topic
NDOGO  
#1 Posted : Friday, April 13, 2012 12:47:00 PM(UTC)
NDOGO

Rank: Member

Groups: Registered
Joined: 4/9/2012(UTC)
Posts: 4
Please help! The ice dispenser, water dispenser, and light on the freezer door has stopped working. It started out as an intermittent problem, but now doesn't work at all. Any ideas?
Back to top
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com 		 
Back to top  
Simon / APP Team  
#2 Posted : Friday, April 13, 2012 1:52:05 PM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
Hi.

Locate at the bottom of the freezer door wire harness going inside. Check the wires for damage.
Install the butt connectors on the broken wires and put electrical tape.

Thank you. Post the results.

Simon.
Back to top
NDOGO  
#3 Posted : Friday, April 13, 2012 2:15:31 PM(UTC)
NDOGO

Rank: Member

Groups: Registered
Joined: 4/9/2012(UTC)
Posts: 4
Thanks for reply.

There appears to be no damage to wires. I have disconnected and re connected with no change. I have seen a replacement part for the wiring harness, but don't see where/how I would change it. Any other ideas?
Back to top
Simon / APP Team  
#4 Posted : Friday, April 13, 2012 3:40:38 PM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
Hi.

Using the multimeter check if you are getting any voltage at the disconnect plug at the bottom of the door.
If there voltage present then using the flat screw driver unsnap dispenser front cover at the bottom and remove it.
Remove the control bracket and check it for broken switch pins.
The control bracket Part number: AP2988571
Back to top
NDOGO  
#5 Posted : Sunday, April 15, 2012 1:23:42 PM(UTC)
NDOGO

Rank: Member

Groups: Registered
Joined: 4/9/2012(UTC)
Posts: 4
I am trying to figure out if it is getting power. In the meantime, here are photos of what it looks like under the door.
Are you referring to removing the cover on the front of the freezer door?
NDOGO attached the following image(s):
IMG_3297.jpg
Back to top
Simon / APP Team  
#6 Posted : Sunday, April 15, 2012 6:21:14 PM(UTC)
Simon / APP Team

Rank: Advanced Member

Groups: APP Team
Joined: 2/12/2012(UTC)
Posts: 5,556
Hi.

Remove the black insulation and expose the wires. Check them if needed- repair.
Disconnect the plug and check voltage there.
Then go to the water and ice dispenser to check the bracket.

Thank you.

Simon.
Back to top
Users browsing this topic
Similar Topics
Side by side whirlpool frig ice/water dispenser, light not working (Refrigerator & Freezer Repair)
by LenZ 3/7/2013 5:16:57 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET