Rank: Member
Groups: Registered
Joined: 11/28/2008(UTC) Posts: 5
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Sorry, got to make it simple for me....
Washer loads with water. It washes the clothes a little. Now it's full of water. Next step should be spin real fast and get rid of water, however it doesn't. It stops and won't go to the next step. Tried lifting the lid and manually pressing the lever, but no good.
Step by step........what do I do now?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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For a good start we need the complete model of the washer. You can find it under the lid.
Gene. If the washer is less than a year old, the best thing for you is to call Whirlpool for a warranty service.
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Rank: Member
Groups: Registered
Joined: 11/28/2008(UTC) Posts: 5
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Sorry, don't know how I missed the 1 yr. old thing.
It's about 7 yrs. old. All I could find under the lid was "SM8280869"
Full of water now.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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This is the serial number. The model number should be above.
Gene.
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Rank: Member
Groups: Registered
Joined: 11/28/2008(UTC) Posts: 5
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Nope. No other numbers on the machine. Even on the back. Very simple machine. No electronics or anything.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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The first failure suspect is a bad lid switch. There are two different, not interchangeable, lid switches and to get the correct part number we need the model number of the washer. It must be on the same name plate with the serial number and should start with three letters.
Gene.
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Rank: Member
Groups: Registered
Joined: 11/28/2008(UTC) Posts: 5
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There are no other numbers, except. On the back, the only thing I could fine was Part #3954249 White. That's it.............
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Rank: Member
Groups: Registered
Joined: 11/28/2008(UTC) Posts: 5
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From looking at others on line. Looks close to ETW4400TQ, but no bleach dispenser.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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I will be more than glad to help you but without the proper model number I really don't know what to do.
Gene.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Per this model number the part number for the lid switch is AP3180933. In order to access the lid switch you have to open the control panel, according to these instructions (step 1 through step 5). Here are the break down diagrams for the Roper washer Model ETW4400TQ0Gene.
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