I have the same problem but I bought a new motor and am trying to install it. I have it all figured out so far except how to get the nut off the spindle of the old motor in order to release the old motor. How did you do it? No matter which way I try to turn the nut the spindle turns too, and vice grips seem useless to stop it. Everything is melting. Help please!!

I hate to sound like a moron, but I cannot find any "freezer door switch at the top of the door opening." The only thing I see is a white protruberance at the very bottom that turns the light off when I push it in (or shut the door). Do you mean inside the freezer, or around the edges of the opening against which the door sits? I looked under the plate that covers the top hinge but all seemed well there. I see no switch anywhere.

In my unsuccessful efforts to disconnect the old motor, both wires broke off. Perhaps I could twist them together but I have only 1/4" to work with. So I'm in the position of being unable to remove the old motor, but broke the old motor in trying, and can't put in the new motor because I can't undo the nut that holds the spindle through the hole. It appears they do not want anyone undoing this nut because it has brads on 2 sides that make it impossible to fit a socket over it, and no room to work between the silver tongs. I'm screwed. Any ideas?? Thanks!

Dear TM: Thanks for your reply. I might as well put the new motor in even if the old one used to work before I denuded it of wires. Yours must have had a spindle attached to prongs that rotated to turn the coil to make the ice advance, no? How did you get the prongs off the spindle?? Because the spindle extends through a hole in the metal casing that is smaller than the prongs, I can't even get it off the big metal shelf supporting gizmo. It's driving me crazy. Is there some special tool I need to get the nut undone, or am I supposed to unscrew the motor and hold the nut still?

Thanks, kuau77