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paul12truck  
#1 Posted : Tuesday, April 19, 2011 8:05:00 AM(UTC)
paul12truck

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frosted on back. not keeping things cold in freezer or fridge. I am thinking defrost heater, and timer?? Or just one of them. anything else?? Is it easy to find and replace these? Or should I call a tech?? Help , my food is getting warm!!
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denman  
#2 Posted : Tuesday, April 19, 2011 9:01:56 AM(UTC)
denman

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Here are your parts
Replacement parts for rsw22e0cae models | AppliancePartsPros.com

[COLOR="DarkRed"]am thinking defrost heater, and timer?? Or just one of them. anything else?? [/COLOR]
Could also be the defrost thermostat.

[COLOR="DarkRed"]Is it easy to find and replace these?[/COLOR]
Depends what you mean by easy but it is definitely not rocket science.
If I can do it then odds are high that you can.
[COLOR="DarkRed"]
Or should I call a tech??[/COLOR]
Only you can know that. If you have a little mechanical ability and the motivation and the time I would try to fix it yourself. It will cast less than half what a repair tech will charge you.

First remove the evaporator cover in the freezer so you can see the coils.
Do not let them de-ice.
If they are heavily iced/frosted over you have a defrost problem.

If yes.
Manually force a defrost cycle by turning the defrost timer cam (Item 20 in Section 9) till the fans and compressor turn off.
Now check the defrost heater to see if it is on.
Be careful you do not want to burn your fingers.
If the heater is on then the timer needs replacing, re: it is probably stalling during it's rotation so is never getting into a defrost cycle.

If not on.
Unplug the unit.
Remove the wire for one side of the heating element (Item 36 in Section 9) from the wiring and measure it for continuity, usually around 20 ohms or so.
The heaters in your unit look like the glass type and they have a reputation for blowing, Often you can actually see where they burned out.

If the heater is OK
Remove one wire to the defrost thermostat (Item 29 in Section 9) and measure it, should be 0 ohms when frozen. Note that it opens just above freezing so must be frozen to check it. Also inspect it, if it is bulged at all replace it even if it measures OK.

If both the above are OK then odds are the defrost timer contacts are toast.
Best way to test this is a live test to see if you have 120 volts across the heater/defrost thermostat combo.

If you do not own a meter, I would suggest you purchase a one. You can get a decent digital multimeter for under $20.00. You do not need fancy though it is nice if the leads are a couple feet long.
If it saves ordering one unnecessary part it has paid for itself and you end up owning a useful tool.
Most places will not let you return electrical parts so if you order it, you own it.
A couple things to watch when measuring ohms and continuity
1. Always remove power from the machine otherwise you could blow your meter.
2. Always disconnect at least one side of any device you are checking. This eliminates the possibility of measuring an alternate/parallel circuit path.
3. When checking for closed contacts and continuity use the lowest scale (Usually 200 ohms). Then try higher scales. This scale is 0 to 200 ohms so if the device you are measuring is 300 ohms this scale would show an open circuit which it is not, you are just measuring outside the scale's dynamic range.

There is a good STICKY at the start of this forum about it's use.
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paul12truck  
#3 Posted : Tuesday, April 19, 2011 10:48:54 AM(UTC)
paul12truck

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thank you so much for your advice!
paul12truck  
#4 Posted : Tuesday, April 19, 2011 3:57:51 PM(UTC)
paul12truck

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where exactly is the defrost timer? I see a black box with wires coming out of it, located below the freezer compartment , screwed to the divider between freezer and fridge. But the parts photo shows it is white?? Am I looking in the wrong spot? thank you.
denman  
#5 Posted : Tuesday, April 19, 2011 4:20:10 PM(UTC)
denman

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Not sure where it is.
They are usually behind the front kick plate or at the back of the unit.

The color does not matter but it will be the same shape.
Also the parts shows a mounting bracket, it has a hole in the center so you should be able to see and adjust the timing cam.

The cam is made so a screw driver can only turn it in one direction (has ridges on it)
Click on the picture of the timer to get a better view of it.
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