Rank: Member
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Joined: 8/5/2008(UTC)
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The Water Dispenser Is Not Working The Ice Maker And Ice Dispenser Is Working Fine On Both Crushed And Ice Only.
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Remove the control board cover (#843 on the break down diagram) and unplug the J7 wire harness connector from the control board. Check for 120VAC between the pins J7-3 (yellow) and J7-9 (orange) while the waters dispenser calls for water and the freezer door is closed. Post the results. Gene.
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Rank: Member
Groups: Registered
Joined: 8/5/2008(UTC)
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Was Not Able To Pull Plug Did Check While Plug In And Callling For Water Got A Voltage Readind And Also Heard A Clicking Sound.
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Disconnect the water supply tube from the union connector (#80 on the break down diagram) under the freezer door. To disconnect the tube, push in the white collar on the quick connector and pull the tube out. Check if water will come out under pressure from the plastic tube while the dispenser calls for water. If it will then the problem is a frozen water line inside the freezer door. In order to fix this problem the freezer door has to be removed and taken apart. Gene.
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Rank: Member
Groups: Registered
Joined: 8/5/2008(UTC)
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tks Gene for help it was frozen hurricane ike took power out and defrosted the line for me....wife had turn up freezer on previous Hurricane scare to cause problem.
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Rank: Member
Groups: Registered
Joined: 10/21/2008(UTC)
Posts: 3
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Then how do I correct it - what part replacement?
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Rank: Member
Groups: Registered
Joined: 10/21/2008(UTC)
Posts: 3
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If the problem is the J7 wire harness connector - what do I replace to work correctly again
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Rank: Member
Groups: Registered
Joined: 10/21/2008(UTC)
Posts: 3
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How do I get my water dispenser to work correctly again? What part needs to be replaced? Why has it not cut off correctly when all I did was clean the mold from the mouth of the dispenser?
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Hi Janice,
Can you be more specific on the problem? What is the complete model number of the refrigerator? Which tests did you perform?
Gene.
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