After being gone for two weeks on a trip, we had some wash to do. The first load I heard this thunking noise and when the cycle was done, I smelled a burnt smell inside the washer. It wasn't a burnt electronic smell, but more like burnt oil. I did a second load that was just towels. The thunking was much worse. I don't think I should do any more wash until this is fixed. The washer had a noisy spin cycle already. My husband thinks the shocks are bad, but this new sound is even worse.

I look forward to reading what I need to fix now At least I was caught up on my laundry this time! Do you think I have a lemon? We bought this in 2004 at the scratch and dent. We have been married 28 years. This is our third washer. The first one had been my grandpa's. I don't remember doing nearly this many repairs on the other two. I have always washed my diapers and I only have four children at home right now. It doesn't seem right.

Anyway, thank you for any insight you may have! I'm hoping to have a functioning washer again soon!

Oh! I like the changes to the forum while I was gone! I like having the key word search! I had thought that would be a great improvement to make!

Thank you!

Sheri ~ mom to eight, grandma to two

Thank you Gene! My husband will be checking out your suggestions tomorrow.

The reason we think the noisy spin cycle is so loud is the shocks, because the machine thumps and bangs. This new noise sounds like damage is being done and something is going to break. I haven't figured out the burnt smell yet. I wasn't thinking about the belt at the time. That could make sense, but I would think I would recognize a burnt belt smell. I have had that experience with my cars and vacuum cleaner, but it could be.

Well, thank you for your help and I will tell you what my husband finds. I need my washer to work soon. Potty training two children creates a lot of wash. ;)

If I could make a suggustion as I have been a Sears Tech for several years. I have on more than one occasion have found something wedged between the two tubs that makes a horrific noise. If you haven't already checked the hose coming from the tub to the pump right there at the tub there is a big clamp holding the hose remove that and reach up in there (careful not to cut yourself the jagged edges are sharp on the inner basket) isn't something caught I have on more than one occasion pulled stuff out as the tub spins around it hits the debris and sounds like the whole rear end of the machine is coming apart Most the time its an underwire to a bra causing the noise As silly as it sounds when I get the wire out and show the customer they always ask what is that? lol it would be worth checking before you label a bearing problem you can also shine a flashlight around the tub to see foreign objects. Just a suggestion bearing replacement is quite expensive and you might as well buy a new machine also the ball in the hose is suppose to be there

One front loader I am really impressed with is the Samsung. This machine is incredible It has VRT and Silver Care. The VRT is Vibration Reduction Technology This machine will auto balance itself and has NO SHAKE what so ever. I have one on display and raised up one side so it has a hard lean angle to it Then I put it in a spin and within seconds it auto balance and smoothes out to no shake & nthat is at 1200 RPM. Totally blows me away The other thing it has is Silver Care where it actually has to silver bars the size of chewing gum sticks where it Nano Shaves and injects silver into the wash cycle which kills 99.9 % of odor causing bacteria These machines put anything on the market to shame Also you can get to that hose from the front access panel on your HE3. The model on the Samsung is WF328 the dryer is a dv328