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I spoke with an appliance repair tech regarding this timer because not solving this is annoying me nonstop. He claims that the problem is I have the wrong replacement timer and he has seen this in the past. I told him I verified the model and serial numbers on three seperate orders. He claims there are 3 switches that all look the same. In your opinion, is this possible?:confused:
Read more: http://forum.appliancepartspros...oblem.html#ixzz1G90QcECb http://forum.appliancepartspros.com
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Joined: 7/14/2010(UTC) Posts: 5,222
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Originally Posted by: top00cat I spoke with an appliance repair tech regarding this timer because not solving this is annoying me nonstop. He claims that the problem is I have the wrong replacement timer and he has seen this in the past. I told him I verified the model and serial numbers on three seperate orders. He claims there are 3 switches that all look the same. In your opinion, is this possible?:confused:
Top Cat, Yes, it is possible, unfortunately, there have been several re vamped parts lists, and they're still not correct. The easiest way to handle the situation, and get the correct replacement part, Is to get the manufacturer's part number, off the original part number you need to replace. ( the MPN usually starts with 6 -*******, and is on the white tag affixxed to the timer). If you can get us the serial number, we can varify what parts should be in the unit, or if you can get the MPN we can cross reference it , and get you the matching service replacement part. :cool: :cool: :cool:
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Rank: Member
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Joined: 3/1/2011(UTC) Posts: 8
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Joe, I Want To Say Thanks To You, Denman And Charles From App. The Three Timer Switches Were The Wrong Part #. Charles Has The Correct One On Order And Thanks For The Input On Damage To The Sensor Board. Denman Posted Numerous Responses On This Problem And I Appreciate Everyones Efforts To Solve My Problem. All Three Of You Guys Are An Asset To App. This Is My First Time Ever Using A Forum. Looks Like I Will Be Doing A Lot More Reading On It In The Future. Cudos To App For Not Giving Up On A Customer After The Point Of Sale.;););););););)
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Rank: Advanced Member
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Joined: 7/14/2010(UTC) Posts: 5,222
Was thanked: 1 time(s) in 1 post(s)
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Originally Posted by: top00cat Joe, I Want To Say Thanks To You, Denman And Charles From App. The Three Timer Switches Were The Wrong Part #. Charles Has The Correct One On Order And Thanks For The Input On Damage To The Sensor Board. Denman Posted Numerous Responses On This Problem And I Appreciate Everyones Efforts To Solve My Problem. All Three Of You Guys Are An Asset To App. This Is My First Time Ever Using A Forum. Looks Like I Will Be Doing A Lot More Reading On It In The Future. Cudos To App For Not Giving Up On A Customer After The Point Of Sale.;););););););) Top Cat, We're pretty sure things will go properly from here on. Thanks for the compliments, It's always a pleasure, and our duty to help out our customers. Thanks Again, :D :D :D
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