Fresh food door no longer closes by itself - Appliance Repair Forum

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Model: TPH21PBSMBB	Brand: GE	Age: More than 10 years
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nik grant		#1 Posted : Saturday, February 12, 2011 4:36:07 PM(UTC)
Rank: Member Groups: Registered Joined: 2/12/2011(UTC) Posts: 3		The fresh food door no longer closes on its own. It started when I saw some broken plastic lying on the floor next to the pin, and could see some cam-like object was breaking up around the lower hinge pin. I ordered the replacement (Order Number: 1675005). It appears to be the correct part according to the diagram for the fridge, but I've installed it and it doesn't close. Looking at the my Freezer door, the cam setup I see there is different than what is pictured on the website: (Fresh food door replacement parts for General Electric TPH21PBSMBB Refrigerator \| AppliancePartsPros.com) There are 2 plastic pieces on mine, not one like in the diagram. Several other details on the hinge diagram are incorrect for my setup. What I need are 2 plastic pieces that fit around the hinge pin. They rotate against one another and their camber swings the door shut. My question is: the fridge # seems correct, but the diagram seems wrong. How can I order the correct parts? Thanks for helping me on this. Nik


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denman		#2 Posted : Sunday, February 13, 2011 3:41:26 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 2/29/2008(UTC) Posts: 19,638 Thanks: 1 times Was thanked: 11 time(s) in 11 post(s)		This may be what you need. Looks like it includes both cams. Click on the picture for more info and views. Part number: AP2063068 It is Item 451 in Section 4 of the parts breakdown.
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nik grant		#3 Posted : Sunday, February 13, 2011 6:48:20 AM(UTC)
Rank: Member Groups: Registered Joined: 2/12/2011(UTC) Posts: 3		Denman - YES! This is the part (with the other plastic piece already attached to the angled bracket). What a relief. I've just now ordered it. Great help - I wasn't sure what was going to be the outcome for this. Happy Valentine's Day for everyone (I'm feeling good!). Nik


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nik grant		#4 Posted : Tuesday, February 15, 2011 11:11:15 AM(UTC)
Rank: Member Groups: Registered Joined: 2/12/2011(UTC) Posts: 3		The part arrived (astoundingly quick delivery!) and is now installed. Everything works fine! Thanks again. Nik


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denman		#5 Posted : Tuesday, February 15, 2011 1:59:28 PM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 2/29/2008(UTC) Posts: 19,638 Thanks: 1 times Was thanked: 11 time(s) in 11 post(s)		You are welcome. Glad to hear that all is well.
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