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GE Profile Frig, Temp freezing food in frig and water dispenser not working Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: PSI23SGMAFBS	Brand: GE	Age: 5 - 10 years
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StamMKelly53		#1 Posted : Monday, January 17, 2011 12:13:01 PM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Hello, Having problems with GE Profile frig. My refrigerator is set to highest temp possible, but it maintains an internal temp of 32...freezing the food in the frig and not allowing the water dispenser to operate. Everything I've read is pointing to replacing the damper assembly. Is this correct or do I need to replace the motherboard as well? Thanks. Mike
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Gene		#2 Posted : Monday, January 17, 2011 3:15:37 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Mike, It very possible that the problem is a bad damper control. You may want to take it apart and check the air gate. It is very common situation when it brakes. - The damper assembly Part number: AP3775595 Here are the breakdown diagrams and Replacement parts for General Electric PSI23SGMAFBS Refrigerator | AppliancePartsPros.com Gene.
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StamMKelly53		#3 Posted : Tuesday, January 18, 2011 8:56:37 AM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Thanks Gene for your feedback/help. Will look today to verify that damper is not working and go from there.
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Gene		#4 Posted : Tuesday, January 18, 2011 10:53:32 AM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome Mike. Keep us posted. Gene.
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StamMKelly53		#5 Posted : Monday, January 24, 2011 2:18:47 PM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Hello Gene, Wanted to thank you for your guidance. Ordered the part you suggested, installed it this past weekend. All weekend/today..normal frig temps and water dispenser working again! Thanks again for your help. Mike
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Gene		#6 Posted : Monday, January 24, 2011 5:18:56 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome Mike. I'm glad you were able to fix it. Gene.
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StamMKelly53		#7 Posted : Friday, January 28, 2011 1:15:03 PM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Hello Gene, Hope all is well. I have another issue with my frig. Water is accumulating on the frig side below the last drawer. It's running down the back of the inside of the frig. very slowly. Read on some of these forums that it could be a clogged freezer drain. Any advice you can give would be greatly appreciated. Thanks. Mike
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Gene		#8 Posted : Friday, January 28, 2011 4:18:48 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Mike, A clogged drain will cause water in the freezer. So it does not explain water in the refrigerator part. Make sure the water tank (#810 on the diagram) is not leaking. Check the door seal and make sure the door is always closed properly. Opening the door too frequently can cause the condensation too. Gene.
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StamMKelly53		#9 Posted : Saturday, January 29, 2011 8:42:16 AM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Hello Gene, Thanks for that. Looking so far like a leak in the water tank. Will be tracing leak later today and let you know. Thanks again for your advice. Much appreciated! Mike
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StamMKelly53		#10 Posted : Saturday, February 5, 2011 10:08:00 AM(UTC)
Rank: Member Groups: Registered Joined: 1/17/2011(UTC) Posts: 10		Hello Gene, I did find a leak in the water tank and ordered a new part (#WR17X10734). The part comes with the water tubes inserted into the tank. They seem to be pretty secured to the tank...before I pull too hard on water tubes, can or should these be removed from water tank. Trying to avoid replacing water lines and just replace the tank. Thanks again. Mike
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