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Model: 417.42052100 Brand: Kenmore Age: 5 - 10 years
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susaneo  
#1 Posted : Monday, January 24, 2011 10:55:31 AM(UTC)
susaneo

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I have a problem with noisy spin cycle, banging. sound out of balance. The basket seems to swing loose. How to open the machine? and what do think is wrong
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Joe / APP Team  
#2 Posted : Tuesday, January 25, 2011 11:02:21 AM(UTC)
Joe / APP Team

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Originally Posted by: susaneo Go to Quoted Post
I have a problem with noisy spin cycle, banging. sound out of balance. The basket seems to swing loose. How to open the machine? and what do think is wrong



Susan,

Based on your post, my first thought is,

You've got a worn out tub bearing assembly, located in the rear half of the outer tub.

You should check the suspension parts first,


Top Panel Removal

1. Disconnect the washer from the electrical supply.
2. Extract the (2) screws from the rear of the top, slide

the top back and lift it off.

1. Disconnect the washer from the electrical supply.
2. Remove the (6) screws holding the rear access
panel to the washer’s rear panel and lift the access

panel off.

You have springs that mount to the cabinet flange and tub, that hold the tub up from the top.

You also have shock absorbers holding the tub up from the bottom.

You need to check the springs and shocks for excess wear and tear, loose, broken, etc.

When you remove the rear access panel, you'll be able to visually inspect the rear tub bearing assembly for the same.

Let us know what you find, and we can get you going from there.

:) :) :)
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