Hi,

I did no take a peek yet at the model # for now due to the access. But on the washing machine the labels are 'Kitched-Aid SuperBa SureCare 3 Speed Whisper Quiet'. It is a Cdn model anyways, so it may not be identifiable in this forum. I can't remember when my folks bought it, but I would say it is about 5+ years old.

Basically, it works fine during the wash cycle, but during rinse, the tub will not spin. I hear the motor working but when I lift the lid, the tub has not moved at all.

I checked the balance and it looks good from left - right and front to back. Another observation is that looking down at the tub, the outer-rim seems off centre from the opening (where the lid rests). I can move the tub in all directions, I don't know if this is normal or it should be more rigid?

I have checked the symptom flow chart and many causes are listed but I would rather have someone suggest a more probable cause and solution.

- water level switch?
- motor coupler?

Regards,
Gus

It does agitate and everything else works normally during the wash cycle. During rinse, motor seems to be working and I can hear the water being pumped but no spin. When I open the lid, motor stops and pump stops. I am having a tough time locating the model #. It may be inside the cabinet. I will have to and find it tomorrow.

Thanks for replying.

I found the model #, it is YKAWE777BW1. The model # was covered under soap grime.

Yes, I do hear the water drain out.I could be mistaken about the agitation cycle. Perhaps, I should confirm.

Nat,

If it is the clutch or the brakes is this based on the scenario that it works fine during wash (agitation) and not working during rinse (spin).

Are there links on this site for checking the clutch or brake. I assume it will have to involve removing the transmission. I am only familiar with removing the motor to gain access to the coupler.

Otherwise, if it does not work in both situations, do I assume then that it is the coupler.