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My Kitchenaid ksra25cnss00 freezes eveything in refrigerator. I have tried higher temperature settings, but it makes no difference. Any ideas?
Thank you!
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Rank: Advanced Member
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Joined: 8/16/2007(UTC)
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Sounds like a malfunctioning damper control.
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Rank: Member
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Originally Posted by: magician59  Sounds like a malfunctioning damper control. Thank you magician! Where is that and how do I go about replacing it?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/16/2007(UTC)
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Try setting your refrigerator temperature to a warmer setting, and see how it responds.
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Originally Posted by: magician59 Try setting your refrigerator temperature to a warmer setting, and see how it responds. I have tried many different temperature settings and the temp in the refrigerator is 29. The damper is always open. I ran the service diagnostics and everything passed. I thought it was going to be the damper/baffle motor not working, but it opened and closed with the test.
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Rank: Advanced Member
Groups: Senior Expert
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Since you say the damper responds to the service mode commands, I would suspect that the problem lies in the main control board. It apparently isn't getting or responding to a signal from the thermister. 29 degrees is far too cold for the refrigerator. Part number: AP3685685
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Rank: Member
Groups: Registered
Joined: 10/25/2010(UTC)
Posts: 7
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Originally Posted by: magician59 Since you say the damper responds to the service mode commands, I would suspect that the problem lies in the main control board. It apparently isn't getting or responding to a signal from the thermister. 29 degrees is far too cold for the refrigerator. Part number: AP3685685
I will replace that and let you know how it went. Thank you very much for your help!
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Rank: Member
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I forgot to tell you, I had relplaced the board and it works great again. Thank you for your help on this Magician.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/16/2007(UTC)
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Glad you were able to get it. Probably saved yourself a ton of money, too. Well done!
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Rank: Member
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I have a probelm where the refrig side is freezing and the the drainage from the defrost cycle in freezer is freezing at the bottom drip pan before it emptys.
Ran diagnostic per tech manual and got a 1 for #1 and 2 in the diagnostic scheme and the next 4 were blank. I did hear the baffle rotate...it was clicking slighly is that normal?
It seemed like the other fuctions "kicked" in by hearing it or getting some vibration from the test.
Where do I go from here? I will heat the frozen defrost water so it drains but would like a permnanet fix. In the past the drain froze but not the refrig compartment. Thank you in advance.
Mike Z
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