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daimoku  
#1 Posted : Thursday, August 7, 2008 10:22:38 AM(UTC)
daimoku

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Hello, nice forums you have here. I have a troublesome ice maker here that will make ice, but will not dispense it. We have already replaced the solenoid, but we still get the same results. The solenoid does not turn to open the flap so the ice gets backed up. Do you guys have any tips/recommendations? Thanks in advance!
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abadfish66  
#2 Posted : Thursday, August 7, 2008 10:33:37 AM(UTC)
abadfish66

Rank: Advanced Member

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Joined: 5/28/2008(UTC)
Posts: 1,620

More than likely your board is the problem. The solenoid connects to this board, and if it's not getting power it wont pull down to open the flapper....

Part Details - GE Control board, part number: WR55X129

Does the water work, and does it switch between cubed and crushed ice?
daimoku  
#3 Posted : Thursday, August 7, 2008 11:19:47 AM(UTC)
daimoku

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The water does work and the switch does switch between crushed/cubed. We have actually replaced the circuit board too (forgot about that until you mentioned it). Do you think it could be the plastic arm?
abadfish66  
#4 Posted : Thursday, August 7, 2008 11:31:33 AM(UTC)
abadfish66

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Joined: 5/28/2008(UTC)
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Depends, does the solenoid activate at all when you call for ice? if not, check the connector at the top of the freezer door, hidden under the hinge cover, disconnect it and slightly pinch the female ends down a bit to ensure you have a good electrical connection.
daimoku  
#5 Posted : Thursday, August 7, 2008 12:24:28 PM(UTC)
daimoku

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I realized that was a dumb question after I asked it lol...no, the solenoid doesn't activate whatsoever. I removed the hinge cover and the female end connections are secure. Reseated the connection to the circuit board and even pinched the connectors on the solenoid a little bit. No dice.
abadfish66  
#6 Posted : Thursday, August 7, 2008 1:01:39 PM(UTC)
abadfish66

Rank: Advanced Member

Groups: Senior Expert
Joined: 5/28/2008(UTC)
Posts: 1,620

Take an ohms reading of the solenoid, should be 99ohms if so, it has to be that board as that is the only thing that controls it, if water works and dispenser light works, and when you call for ice the auger turns, you either have a bad solenoid, bad board, or the flapper is stuck, and wont allow the solenoid to move.
daimoku  
#7 Posted : Thursday, August 7, 2008 5:14:19 PM(UTC)
daimoku

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Resistance on the solenoid checks okay. Everything else you said is true. That is, the water works, dispenser light works, and the auger turns. I just ordered this: dispenser crank. I can't find a good picture of what it's supposed to look like, but I think a small piece may have broke off the arm. I'll keep you updated once the part arrives. Thanks for all your help!
daimoku  
#8 Posted : Thursday, August 28, 2008 6:10:56 PM(UTC)
daimoku

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Turns out a small piece of plastic broke off the dispenser crank...works great now. Thanks again for your help!
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