what you need to do is remove the front panel of the washer, there are 2 clips about 3-4 inches inward from the edge. get a putty knife and push in between the top and front panel to release the clips. Now on the left side of the tub, there is a small clear rubber hose, the end of this hose is most likely clogged. pull it off the tub and cut the end about 1 1/2 inches is good, now get something small to clean the nipple on the tub. Put the hose back on and run a load, post results....make sure the whole time you are doing this that the tub is empty of water.