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Model: JVM2070WHOO1 Brand: GE Age: 1 - 5 years
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Ed123  
#1 Posted : Monday, November 3, 2008 8:25:02 PM(UTC)
Ed123

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The touch pad is not responding at all. The lights are on and the display shows normal but it is not responding at all. I cleaned it thourougly but still no reaction. It was working fine earlier today.

This is a GE Spacemaker 2.0 Microwave. Mfg date is 2004.
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Ed123  
#2 Posted : Tuesday, November 4, 2008 10:32:09 AM(UTC)
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I saw this response by "abadfish66" in another post. I'm going to try this and see what comes out of it.



To get to the control panel, there are 2 screws at the top of the vent cover above the door, take those off and remove the vent cover. next you will see 1 screw for the control panel remove it. Push upward on the control panel as it sits in slots. and drop the front down twards you there you have access to the control board. Pull the ribbon cable out of the board and clean the ends with a paper towel. put the ribbo cable back in and see if it works. Please unplug the microwave before disassembly. Keep me posted
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Ed123  
#3 Posted : Tuesday, November 4, 2008 8:31:48 PM(UTC)
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Called GE and they quickly told me to reset the electronics by unplugging the unit for >30sec and plugging back in.

It worked!!!
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kjgrac  
#4 Posted : Friday, August 20, 2010 9:36:05 AM(UTC)
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Originally Posted by: Ed123 Go to Quoted Post
Called GE and they quickly told me to reset the electronics by unplugging the unit for >30sec and plugging back in.

It worked!!!

Hi,
I have a similar problem with my GE Spacemaker model JVM2070SK02, 3 years old. I've been resetting my microwave in the same manner but it continues at various times to go brain dead. I'll unplugg it for about 30 seconds and plug it back in. Sometimes, I do not need to reset the clock and other times I do. Now it won't reset at all. I'm trying to determine a replacement part which I suspect is the smart board. Can anyone confirm this? Thanks in advance.

Keith
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patrick1981  
#5 Posted : Sunday, June 12, 2011 11:43:38 AM(UTC)
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Originally Posted by: Ed123 Go to Quoted Post
I saw this response by "abadfish66" in another post. I'm going to try this and see what comes out of it.



To get to the control panel, there are 2 screws at the top of the vent cover above the door, take those off and remove the vent cover. next you will see 1 screw for the control panel remove it. Push upward on the control panel as it sits in slots. and drop the front down twards you there you have access to the control board. Pull the ribbon cable out of the board and clean the ends with a paper towel. put the ribbo cable back in and see if it works. Please unplug the microwave before disassembly. Keep me posted


I tried this option, but it didn't work. Any other sugggestions?
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