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Model: WTW5500SQ2 Brand: Whirlpool Age: Less than 1 year
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Earl Dryer  
#1 Posted : Monday, June 30, 2008 7:01:47 PM(UTC)
Earl Dryer

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Posts: 29
Gene got 3 new washers in today all 3 have the same problem they will not let in water in any mode. Didn't get a chance to check them out thougth you may have hear of some new timer or or switch problems.

Thanks Earl
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Earl Dryer  
#2 Posted : Tuesday, July 1, 2008 5:42:40 PM(UTC)
Earl Dryer

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Joined: 4/28/2008(UTC)
Posts: 29
Checked them this morning, ALL had defective water temperature switches. Tried 4 different parts sources (including Whirlpool) all were out of stock. Whirlpool site showed NLA on one screen and on order on another.
Sounds like a high failure item. Why would a manufacturer install a high failure rate item on a new product????????
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Gene  
#3 Posted : Wednesday, July 2, 2008 2:21:52 PM(UTC)
Gene

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Hi Earl,

According to the Whirlpool service pointer issued on June 1 of this year the cause of the problem could the out of calibration software in the ATC.

Gene.
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