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Perry Vayo  
#1 Posted : Wednesday, June 30, 2010 10:07:30 AM(UTC)
Perry Vayo

Rank: Member

Groups: Registered
Joined: 6/30/2010(UTC)
Posts: 8

Hi,
I have a Kitchenaid KSRI25BTOO side by side.

The icemaker has suddenly quit working. I have done an optics diagnostic test, as well as tried a "jumper" test. The service light code indicates all is well (a steady 5-second light). The ice maker is filling with water, and I think the heater is working (it did when the jumper was connected anyway.). But, it isn't ejecting the ice. Fills, freezes, doesn't eject. Optics appear to be okay.

So, should I try replacing the motor module? Or, would it be better to replace the whole ice maker module? I'd love to save a few bucks if possible, but...

Thanks,

Perry
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Perry Vayo  
#2 Posted : Thursday, July 1, 2010 8:55:28 AM(UTC)
Perry Vayo

Rank: Member

Groups: Registered
Joined: 6/30/2010(UTC)
Posts: 8

Can anyone help me with this??????

Thanks.
Gene  
#3 Posted : Thursday, July 1, 2010 11:44:14 AM(UTC)
Gene

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Joined: 7/19/2007(UTC)
Posts: 27,455

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Hi Perry,

Sounds like the ice maker is the culprit. I would recommend to replace the whole ice maker because the motor module is pretty expensive too and the rate of successful ice maker repairs is very low.

- The ice maker Part number: AP3182733
Perry Vayo  
#4 Posted : Thursday, July 1, 2010 4:15:02 PM(UTC)
Perry Vayo

Rank: Member

Groups: Registered
Joined: 6/30/2010(UTC)
Posts: 8

Thanks Gene.

That's the reply I was expecting, and it makes sense. I'll order the entire unit.

Thanks.
Gene  
#5 Posted : Thursday, July 1, 2010 7:15:38 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
You are welcome Perry. Keep us posted.

Gene.
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