Rank: Member
Groups: Registered
Joined: 5/15/2008(UTC) Posts: 3
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A year ago, my wife heated food on a plate that had metal stripes in it. We saw sparks fly but we quickly stopped the cooking process. Since that day, the microwave oven would make a loud buzzing noise only while cooking some types of food, especially popcorn.:) Yesterday, it made it's last buzzing noise and now it does not heat at all. What could it be? The mag tube? (this is my guess)
Any help is appreciated!
Thanks Marcelo
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Marcelo,
Besides the heating issue, does it make any noises - usual or unusual?
What is the complete model number of the microwave?
Gene.
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Rank: Member
Groups: Registered
Joined: 5/15/2008(UTC) Posts: 3
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Right now, all noises sound normal to me, no burning smell either. Just doesn't heat anything. Model # is JVM1850BF001. It's a GE SpaceMaker XL1800. I called GE and they said they have a 10 yr warranty on the magnetron, but they'd charge me the visit + parts + labor if any other part is defective... I think I want to test them before having them visit or get the kit someone else mentioned GE sent to that person. PS: I'm aware that it is dangerous and I've read the steps to discharge the capacitor and other precautions.
Thanks for the reply Gene!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 5/28/2008(UTC) Posts: 1,620
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Sounds like the mag tube to me, the thing is if you have been hearing a loud buzzing noise and burning smell, the waveguide may be burned, to which there is no repair for, and you would either throw it away, or get ge to pro-rate the cost of a new one, but they may make you have a tech come to verify that it is indeed non-repairable. Hope this helps
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Rank: Member
Groups: Registered
Joined: 5/15/2008(UTC) Posts: 3
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Here's the conclusion to the story: I called GE to see if they could send me the mag tube. They said they can't send it to ordinary people like me, only a tech can replace it. Then, they charge $80 for the visit. They declined to let me know what the repair would cost (labor only), so I had to schedule an appointment. Good thing is, the service guy called me before coming and told me it would cost me $180 total to replace the mag tube. Then I said "thanks, but no thanks" and bought a samsung microwave for 230 including shipping and tax. (same cu ft, same wattage, similar features). I'll have to do the install myself, but 180 to replace a part under warranty sounded a little bit too much. Thanks all for the replies!
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