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estevesm  
#1 Posted : Thursday, May 15, 2008 6:33:30 AM(UTC)
estevesm

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A year ago, my wife heated food on a plate that had metal stripes in it. We saw sparks fly but we quickly stopped the cooking process.
Since that day, the microwave oven would make a loud buzzing noise only while cooking some types of food, especially popcorn.:)
Yesterday, it made it's last buzzing noise and now it does not heat at all.
What could it be? The mag tube? (this is my guess)

Any help is appreciated!

Thanks
Marcelo
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Gene  
#2 Posted : Thursday, May 15, 2008 8:23:12 PM(UTC)
Gene

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Marcelo,

Besides the heating issue, does it make any noises - usual or unusual?

What is the complete model number of the microwave?

Gene.
estevesm  
#3 Posted : Friday, May 16, 2008 7:32:47 PM(UTC)
estevesm

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Right now, all noises sound normal to me, no burning smell either. Just doesn't heat anything.
Model # is JVM1850BF001. It's a GE SpaceMaker XL1800.
I called GE and they said they have a 10 yr warranty on the magnetron, but they'd charge me the visit + parts + labor if any other part is defective... I think I want to test them before having them visit or get the kit someone else mentioned GE sent to that person.
PS: I'm aware that it is dangerous and I've read the steps to discharge the capacitor and other precautions.

Thanks for the reply Gene!
abadfish66  
#4 Posted : Wednesday, May 28, 2008 10:44:53 PM(UTC)
abadfish66

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Sounds like the mag tube to me, the thing is if you have been hearing a loud buzzing noise and burning smell, the waveguide may be burned, to which there is no repair for, and you would either throw it away, or get ge to pro-rate the cost of a new one, but they may make you have a tech come to verify that it is indeed non-repairable. Hope this helps
estevesm  
#5 Posted : Thursday, May 29, 2008 3:12:12 PM(UTC)
estevesm

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Joined: 5/15/2008(UTC)
Posts: 3

Here's the conclusion to the story:
I called GE to see if they could send me the mag tube. They said they can't send it to ordinary people like me, only a tech can replace it. Then, they charge $80 for the visit.
They declined to let me know what the repair would cost (labor only), so I had to schedule an appointment. Good thing is, the service guy called me before coming and told me it would cost me $180 total to replace the mag tube.
Then I said "thanks, but no thanks" and bought a samsung microwave for 230 including shipping and tax. (same cu ft, same wattage, similar features).
I'll have to do the install myself, but 180 to replace a part under warranty sounded a little bit too much.
Thanks all for the replies!
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