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Can't get any lights to lite up on my maytag neptune
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Model: MAH6500AWW Brand: Maytag Age: 1 - 5 years
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TimN  
#1 Posted : Sunday, February 21, 2010 4:52:42 PM(UTC)
TimN

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I was told that the machine control board was most likely the problem with this machine. The washer does nothing. I try to put the washer in "test" mode and don't get anything to lite up. I was able to make a "jumper" wire to get the door to unlock (by jumping the DUL plug with power). I also got the motor to rotate the tub slowly and got the pump to turn on... doing the same method. Only when I have JP4 unplugged. When it is plugged in, I can't get the motor to rotate or the pump to turn on. It sounds like, to me, that the problems actually could be the machine control board, but how do I test the motor control board to make sure that that isn't really the problem.
Thanks in advance,

Tim
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magician59  
#2 Posted : Monday, February 22, 2010 7:38:09 AM(UTC)
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Open the back of the console and inspect the main control board. Look for any burnt components; specifically, the R11 resistor. If you see any damage, the board needs to be repaired or replaced. If you see no such damage, suspect the touch pad or the connection between the touchpad and the board.
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TimN  
#3 Posted : Monday, February 22, 2010 7:58:16 AM(UTC)
TimN

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I checked the main control board for any burnt areas... nothing. How can I check the touchpad or the connections?
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magician59  
#4 Posted : Tuesday, February 23, 2010 7:07:11 AM(UTC)
magician59

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Inside the console is a tech sheet that thoroughly describes the procedure for putting the machine into a self diagnosis mode. There is a test procedure in that mode to check the feedback from key presses.
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TimN  
#5 Posted : Tuesday, February 23, 2010 7:11:16 AM(UTC)
TimN

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I tried putting the machine into "output test" and "Service" mode and I didn't get anything... no lights or sounds or anything.
Thanks for all your help, so far...


Tim
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magician59  
#6 Posted : Tuesday, February 23, 2010 7:18:12 AM(UTC)
magician59

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If you're not getting any response at all from the touchpad, and there's no apparent damage to the main circuit board, I would suspect a touchpad problem. The only problem with this kind of long distance diagnosis is that the part in question is too expensive to be used as a "trial and error" process of repair. Perhaps your best choice is to call a pro to do an on site diagnosis for you.
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TimN  
#7 Posted : Tuesday, February 23, 2010 7:34:27 AM(UTC)
TimN

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Ok, sounds good I will try that...
Thanks again for your help.

Tim
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I can't get any lights to lite up on my Maytag Neptune (Washer Repair)
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