new lower dishwasher rack does not work Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
	Brand: Jenn-Air	Age: 1 - 5 years
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jay brian		#1 Posted : Wednesday, February 10, 2010 9:44:34 AM(UTC)
Rank: Member Groups: Registered Joined: 2/10/2010(UTC) Posts: 3		purchased replacement for lower rack original #99002199 only has 6 wheels old one 8 does not work not even close mfr said this is redesigned part for jdb6510awp cannot find orig. part toss $600 unit or what?
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Gene		#2 Posted : Wednesday, February 10, 2010 6:08:26 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Yes, Maytag has redesigned the lower dish rack and changed the part number from 99002199 to W10139223. Since Maytag did it, nobody stocks the old part. The new part should fit your dishwasher and work properly. Gene.
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jay brian		#3 Posted : Thursday, February 11, 2010 7:15:28 AM(UTC)
Rank: Member Groups: Registered Joined: 2/10/2010(UTC) Posts: 3		Originally Posted by: Gene Yes, Maytag has redesigned the lower dish rack and changed the part number from 99002199 to W10139223. Since Maytag did it, nobody stocks the old part. The new part should fit your dishwasher and work properly. Gene. i can see how it is supposed to work ,small runner to relace 4th set of wheels,but it does not hold rack up long enough for wheels to reach track inside unit so rack falls onto spray arm.after several calls to maytag i was told they knew of the problem and were working to resolve.
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Gene		#4 Posted : Thursday, February 11, 2010 4:36:25 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Originally Posted by: jay brian i can see how it is supposed to work ,small runner to relace 4th set of wheels,but it does not hold rack up long enough for wheels to reach track inside unit so rack falls onto spray arm.after several calls to maytag i was told they knew of the problem and were working to resolve. Brian, It is unbelievable. Why they keep selling this part if they know it would not work? Earlier today one guy wrote on the forum that appliance manufacturers should treat their customers as Toyota does. I wish! Gene.
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jay brian		#5 Posted : Thursday, February 11, 2010 5:12:49 PM(UTC)
Rank: Member Groups: Registered Joined: 2/10/2010(UTC) Posts: 3		Originally Posted by: Gene Brian, It is unbelievable. Why they keep selling this part if they know it would not work? Earlier today one guy wrote on the forum that appliance manufacturers should treat their customers as Toyota does. I wish! Gene. after days of searching i found an original in nevada and is on its way yeah i wish
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Gene		#6 Posted : Thursday, February 11, 2010 6:53:37 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are very lucky if you'll get it. Gene.
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friscoskeeter		#7 Posted : Monday, February 7, 2011 2:55:29 PM(UTC)
Rank: Member Groups: Registered Joined: 2/7/2011(UTC) Posts: 1		Hi, I was wondering if you ever got the issue with your dishwasher rack resolved. I am having the same problem with mine. It has 6 wheels instead of 8 and falls onto the wash arm and I can't get ANYBODY to help me with this. Thanks! Amy
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