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Microwave, everything works but it doesn't heat
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Brand: GE Age: 5 - 10 years
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cleo03  
#1 Posted : Tuesday, October 20, 2009 5:33:10 AM(UTC)
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My 8 yo GE spacemaker microwave just stopped heating and defrosting. The lights, timer, clock, fan, turntable, vent fan, beeper controls all work. It just doesn't heat. Any ideas on what could be broken?:confused:
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Gene  
#2 Posted : Tuesday, October 20, 2009 1:40:11 PM(UTC)
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What is the complete model number of the microwave?

Gene.
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cleo03  
#3 Posted : Wednesday, October 21, 2009 9:16:37 AM(UTC)
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It's a GE. Model # JVM1640WB 005
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Gene  
#4 Posted : Wednesday, October 21, 2009 11:57:32 AM(UTC)
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Most likely the problem is a bad magnetron (#73 on the diagram).

- The magnetron Part number: AP2025937
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cleo03  
#5 Posted : Wednesday, October 21, 2009 5:06:56 PM(UTC)
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Originally Posted by: Gene Go to Quoted Post
Most likely the problem is a bad magnetron (#73 on the diagram).

- The magnetron Part number: AP2025937


Thank you for your prompt diagnosis and response. We're going to replace it. The new part costs as much as what the microwave is worth. Saw on another forum that LG brand warranties their magnatrons for 10 years.
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Gene  
#6 Posted : Thursday, October 22, 2009 3:54:29 PM(UTC)
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I would not buy any LG appliances because of problems with knowledgeable repair techs and lack of local parts suppliers.

Gene.
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cleo03  
#7 Posted : Friday, October 23, 2009 4:34:53 AM(UTC)
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Originally Posted by: Gene Go to Quoted Post
I would not buy any LG appliances because of problems with knowledgeable repair techs and lack of local parts suppliers.

Gene.


Good news! My appliance dealer's service dept said the magnetron for my GE microwave is under warranty for 10 yrs. So GE will replace the part at no cost to us. We pay labor. I had wrongly assumed the warranty on the entire microwave was for 1 year according to users manual. Thanks to a reputable service dept, I don't have to replace it with a new one, just a new part. Thanks for the advice on the LG products. I've taken enough of your time. God Bless you!
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Gene  
#8 Posted : Friday, October 23, 2009 12:39:57 PM(UTC)
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You are welcome. Good luck with your microwave.

Gene.
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