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Dishwasher soap dispenser not opening
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Model: DU800DWGQ2 Brand: Whirlpool Age: 5 - 10 years
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carollynnhill@hotmail.com  
#1 Posted : Friday, September 4, 2009 12:56:21 PM(UTC)
carollynnhill@hotmail.com

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The dispenser for the soap will not open so the dishes are dirty because they have not been washed with soap.
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Gene  
#2 Posted : Friday, September 4, 2009 2:51:12 PM(UTC)
Gene

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Open the door. Turn the timer knob to "off". Close the dispenser door and slowly turn the timer knob for 360°. Did the dispenser door open?

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Gene.
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carollynnhill@hotmail.com  
#3 Posted : Friday, September 4, 2009 3:47:49 PM(UTC)
carollynnhill@hotmail.com

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No Gene, The dispenser did not open. I could hear a spring or something though.
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Gene  
#4 Posted : Saturday, September 5, 2009 2:49:47 PM(UTC)
Gene

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Remove the inner door panel, take the dispenser apart and diagnose the problem. You can find the disassembly instructions in the Service manual.

Gene.
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