Rank: Member
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Hello,
My wife used the oven to bake a cake on Friday. After it preheated, she inserted the cake and walked away. 21 minutes (per the oven clock) after inserting the cake she smelled burning from the kitchen. The display still said 350 degrees, but when she opened the oven door, it was extremely hot and the cake and pan were burnt. She took the cake out and as she was putting the burnt cake on the counter, she heard a beep-beep-beep. She looked and it had an error message which quickly disappeared and then the message said cool down-locked....although the door never locked.
The next day, she used the oven again, but stayed near it to see if the problem occured again. The same thing happened. The oven seems to go into the self-clean mode while it still reads the temperature which was originally set. Unfortunately, my the error codes came and went too quickly for her to see what they were. Thanks, Craig Jung
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Rank:: Advanced Member
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Hi Craig, Most likely the problem is a bad control board. - The part number for the control board (white face) is AP2990013 - The part number for the control board (black face) is AP2990015 - The part number for the control board (almond face) is AP2990014 - Here are the break down diagrams for the Whirlpool range Model GS395LEGQ0Good luck. Gene.
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Rank: Member
Groups: Registered
Joined: 1/7/2008(UTC)
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Originally Posted by: Gene  Hi Craig, Most likely the problem is a bad control board. - The part number for the control board (white face) is AP2990013 - The part number for the control board (black face) is AP2990015- The part number for the control board (almond face) is AP2990014 - Here are the break down diagrams for the Whirlpool range Model GS395LEGQ0Good luck. Gene. Thanks Gene, what is the difference between GS395LEGQ0 and GS395LEGQ1 THRU GS395LEGQ5? Thanks, Craig
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Rank:: Advanced Member
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Craig,
What is the complete model number of your range?
Gene.
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Rank: Member
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Gene,
It's GS395LEGQ then several spaces followed by a 7
Thanks,
Craig
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Rank:: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
Groups: Registered
Joined: 1/7/2008(UTC)
Posts: 13
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Thanks Gene for the info. Since it is a costly part, and before I order the part from you, could there be any other possible cause for this problem. Also, are directions included with the part you mentioned? Thanks Again, Craig
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Rank:: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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I do not think anything else could cause it.
Let me know when you will get the part and I'll help you with instructions.
Best regards,
Gene.
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Rank: Member
Groups: Registered
Joined: 1/7/2008(UTC)
Posts: 13
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Originally Posted by: Gene I do not think anything else could cause it.
Let me know when you will get the part and I'll help you with instructions.
Best regards,
Gene. Hi Gene, I've ordered the pare and will contact you when it arrives. Thanks Again, Craig
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