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water not draining before spin cycle. I have bypassed lid switch, no help. The motor shaft that the drain pump

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  #1 (permalink)  
Old 10-28-2013, 03:17 PM
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Default Not draining
Model Number: 110.27612600   Brand: Kenmore   Age: 1 - 5 years   

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water not draining before spin cycle. I have bypassed lid switch, no help. The motor shaft that the drain pump fits onto IS NOT turning when the machine should be draining, therefore I don't believe it is the pump. The drain line is not clogged. I'm thinking it is the timer. Is there any way to check it? Any other suggestions? Thanks


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Last edited by Heyblue : 10-28-2013 at 03:21 PM.
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  #2 (permalink)  
Old 10-28-2013, 03:33 PM
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Bad timer. Motor would not function at all if lid switch is bad.

Whirlpool 8577356 Timer - AppliancePartsPros.com

Eric
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Old 10-31-2013, 04:16 PM
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Ordered the timer from y'all and machine does the same thing. After it agitates and before it spins, it is suppose to drain most of the water out,correct?
Can I return the timer?
Any other suggestions?
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Old 10-31-2013, 04:43 PM
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Yes, you may return the timer. Maybe I'm not understanding your symptoms. In normal cycle, agitation should begin in high speed. Last 6 minutes of agitation should be in low speed. Then motor stops for 25 seconds. Motor then starts again for drain only for about 2 minutes and then stops again for about 15 seconds and then starts again for spin/drain. If when motor starts directly after agitation it drains/spins simultaneously, then the neutral drain mechanism in the gearcase is not functioning properly.

Eric
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Old 10-31-2013, 05:24 PM
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Just my 2 cents but an old drain hose can kink, you won't drain with a kink.
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Old 10-31-2013, 06:08 PM
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"In normal cycle, agitation should begin in high speed. Last 6 minutes of agitation should be in low speed. Then motor stops for 25 seconds."

That is exactly what is happening. After the 25 seconds it starts spinning, with a tub full of water. As it spins the water drains.

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Old 10-31-2013, 06:42 PM
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Then you have 3 options. Replace the neutral drain kit in the gearcase, replace the gearcase, do nothing. This is a relatively common problem with these direct drive washers. As long as it doesn't sling any water out of the tub when it starts spinning, drains ok and spins up to speed ok, then just live with it. Many people do. Older Maytag washers never had any neutral drain. Spin drain was normal for them.

Whirlpool 388253 Neutral Drain Kit - AppliancePartsPros.com

Whirlpool 3360629 Neutral Drain Transmission - AppliancePartsPros.com

Eric
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Old 11-01-2013, 04:51 PM
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Thanks for the help. The kit looks like it would be over my head and the gearbox is more $ than I want to put into the washer. Guess I'll just live with it.
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