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#1 Posted : Monday, May 3, 2010 8:30:08 PM(UTC)

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Joined: 5/3/2010(UTC)
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The plastic gromets that close the door are worn out. I have tried twice to order them. There are two of them oneattached to the door and one that sets on top of the hinge. When I ordered the first time I only got the one that goes on the door. When I called ane ordered the second time I was told that the other part came with the hinge. It does not I only got the hinge. I do not see that part in any of the diagrams. Could you please help?
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#2 Posted : Tuesday, May 4, 2010 5:51:41 AM(UTC)

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Joined: 2/29/2008(UTC)
Posts: 19,638

Here are your parts
Replacement parts for WHIRLPOOL KSCS25INSS02 Refrigerator |

In Section 1 the lower hinges are Items 12 and 25.
There is a picture for Item 12 and it does show the cam so I am not sure what is going on.
Unfortunately, no picture for Item 25 but I would assume it also should have the cam.
I would call or email wherever you ordered it from.
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