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mattpaul3  
#1 Posted : Monday, September 3, 2012 4:22:41 PM(UTC)
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mattpaul3

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I have a Kenmore Elite side-by-side fridge. Makes ice just fine. Won't dispense. I opened the door, removed the ice bin, held down the door switch and attempted to dispense. Nothing.
No humming of motor at all
Light and water work fine on the door
Thanks
Paul
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Gene  
#2 Posted : Tuesday, September 4, 2012 2:07:47 PM(UTC)
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Gene

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Hi Paul,

Remove the dispenser front panel and check the push button switch.

Remove the auger motor and check it.

The instructions are attached.

- The push button switch Part number: 2198621
Part number: 2198621



- The auger motor Part number: 2188869
Part number: 2188869

Gene.
File Attachment(s):
Checking the switch pack (in-door ice).doc (317kb) downloaded 7 time(s).
Troubleshooting the motor (in-door ice).doc (348kb) downloaded 20 time(s).
Ice and water dispenser since 1997.pdf (195kb) downloaded 21 time(s).
mattpaul3  
#3 Posted : Sunday, September 23, 2012 10:03:26 AM(UTC)
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mattpaul3

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After removing the front cover a few pieces of plastic fell out of the opening.
The white plastic "control bracket"....(the plastic part that everything is attached to)....has very flimsy "snap in" brackets for the dispenser and light switches. One of these little arms broke off...and the switch is floating around inside. I powered up and checked the switch...it dispenses ice.

So....do you carry the white plastic control bracket?....is so is there any tricks to replacing it?....
Thanks
Paul
I think this plastic base that everything is attached to is called the control bracket....the schematic is not very clear.
Gene  
#4 Posted : Monday, September 24, 2012 10:55:21 AM(UTC)
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Gene

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The control bracket Part number: 2180226
Part number: 2180226


This job is not too difficult. Just follow the instructions from the previously attached file.

Gene.
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