Brand: Samsung
Model Number: RS25H5111BC/AA
Main Symptom: NOT MAKING Ice
What happens & when: wrong part sent question
Error Code (if any):
Parts or tests already tried:
Photos / video link:
I ordered a new ice maker. The order person swears it’s the right one. I need a da9714253a. I received a da97-1345b. Michael at Appliance pro states I have the right part. However, the old ice maker has a wiring harness with two connections. This new one has only one. Both the old and new ice makers have a single wire harness with white insulation. I believe I have the wrong part.
The manufacturer shows the ice maker being part number DA97-13415B for the model provided and has one wire harness connection. However, the complete assembly which includes the auger would be part number DA97-14253A and it does have 2 wire harness connections. Would you be able to provide a picture of the original ice maker and the part number that is on the sticker of the ice maker motor?