**Brand: Whirlpool
**Model Number: WRF560SEYM05
**Main Symptom: Ice maker quit making ice and water not being dispensed through the door. What happens & when: Pressing a glass against the water dispenser in the door, the lights blink, like the switch is good, but no water is dispensed.
Error Code (if any): None
Parts or tests already tried: Verified water to fridge is turned on. Ice was being made until a few days ago. New water filter is installed. Removed water filter and verified water is getting into the filter.
Photos / video link:
I tried removing the water filter, but that doesn’t work. In fact one of the troubleshooting tips in the manual says that you must have a water filter installed to get water through the door.
No buzzing noise.
Pressing a glass against the switch pad in the door causes the lights in that area to blink which is normal when water is dispensed. Also, since the ice maker was making ice until a few days ago, it has stopped.
In the past, I have seen that the dual solenoid water valve has failed. There are actually two solenoid valves in the one unit where the water line connects. One valve is actuated when the ice maker cycles and water is called for to refill. The other valve is actuated by pressing the water through the door switch to dispense water.
I am trying to get the part number for that dual valve assembly and to confirm that is the common issue for both problems.
That dual valve is part # WPW10279866. Since you aren’t getting any kind of buzzing or anything when calling for water I would recommend checking for about 120v AC at the purple and white wires connecting to the valve when the water dispenser paddle is pressed, just to be safe. You can also check the resistance value of the solenoids on that valve as well as on the isolation valve WPW10238100, each of those solenoids should be roughly 100-300Ω.
The refrigerator is in our Motorhome. Last 3 places we stayed in the last 3 nights, the overnight low was around 30 degrees. We just kept the water pump on all night and used water from our onboard Fresh Water Tank.
Today, was our last day’s travel to home. I was cleaning out the refrigerator and had the water pump on to supply pressure to the system. I pressed the water dispenser on the outside and water came out. I turned on the ice maker and it made a few cubes.
I guess my problem is solved. There must have been air trapped in the supply line to the refrigerator.