Whirlpool washer model # WTW5000DW2 violently shaking during spin

Brand: Whrilpool
**Model Number:**WTW5000DW2
Main Symptom: shaking during spin
What happens & when:violently shakes during spin

Error Code (if any): none
Parts or tests already tried: none
Photos / video link:none

I was going to first try replacing the drum mounting hub OEM since it is plastic and from what I learned on YT, is common for it to wear out causing it to lose it’s grib and hence shakes.

BUT, I am having a problem getting the bottom out as it is stuck. Trying citiric acid at the moment to get the corrosive build-up to loosen its grip. Any advise greatly appreciated here.

Until then, I see people replacing pads and springs, but I sense it is the drum mounting hub OEM per the aforementioned reasons.

I could use some guidance and curious what is the common problem? drum? spring? pad? or?

Kindly,
DIY9

If the inner tub is not loose then it would be more likely that the suspension rods would be the issue and not the hub.

https://www.appliancepartspros.com/whirlpool-suspension-w11130362-ap6262443.html

Yes!! I called an appliance guy that used to help us a long time ago to see what he would say as I was having the hardest time removing the tub, thinking it was the drum mounting hub and maybe bearing. He said, it is usually the dampener ie suspension rods. I didn’t think that was it, but was lower hanging fruit than getting the tub out. I ordered the parts from Appliance Parts Pro and low and behold that was the fix. I had to have my son help as it is a two person job, not as easy as the guy in the video shows. After about 2 months of a non-functioning machine, and having to go tot he laundry mat getting smelly cheap detergent residue on my clothes, I am so grateful and feel a sense of accomplishment having fixed it. Thank you Appliance Parts Pro!!