The washer filled with water but then made a growling noise. When I lifted the lid to inspect inside the tub I noticed the agitator was not moving. With the lid sensor pushed in, I moved the cycle knob to drain the tub and then to spin. The tub drained but the washer did not spin - just growled. I replaced the cycle control knob but it quickly became obvious to me that this was a waste of money as the problem continued. Any help will be very much appreciated.
You have the classic symptoms of a failed motor/transmission coupling.
The good news, the part is very inexpensive and it is an easy albeit time consuming repair. Here is the part
and if you click on it you will see a link to a repair video. It will help a lot if you have a helper, and plan on at least an hour, but you will be saving about $150.00 for an service call.
Your advice was right on the money and fixed my problem.
Many thanks!!!
Great, glad that worked out and thanks very much for updating us. That is very helpful for others who view this Forum and have a similar problem.