Whirlpool refrigerator not freezing/cooling

Refrigerator & Freezer Repair
,
1

Posted in another thread as well, apologies for the double tap.

All the usual pieces that break seem to be working. Had a repairman look at it yesterday, he checked the compressor, cleaned around the cooling vanes, fans are working. He swapped out the defrost timer after saying it was bad. Did not fix the problem. There is cold air coming out of the vent in the back of the freezer, but it is not cold enough to freeze the ice in the dispenser and very little (if any) cold air is getting down to the fridge (slightly less than room temp). Lights go on and off normally, the seals are good, the fans are blowing, but it just doesn’t get cold.

Whirlpool fridge, model number ER2CHMXPL00

Thanks for any help

2

Remove the rear panel in the freezer and check how the coils are covered with snow. Post the result.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL ER2CHMXPL00 | AppliancePartsPros.com

Gene.

3

Gene,

Thanks for the reply, turns out the starter switch had gone bad as well. Couldn’t hear the compressor not coming on because the defrost timer kept the fan on. Big clue was the cold air blowing out from UNDER the fridge. Once we swapped out the starter switch, the compressor fired right up and warm air started flowing out the bottom. Ice and cold cheese again.

Appreciate the help.