whirlpool refrigerator/freezed

My ice maker keeps freezing up before the water comes down that white shoot. I have fixed it twice and i am missing a part possibly? It is frozen if i take the ice maker off and that white hole is frozen as well. Temp is fine. Any suggestions? Ty

Here are your parts
Parts for Whirlpool ED5PVEXWS00 Refrigerator - AppliancePartsPros.com

I cannot say if you are missing a part, take a look at the ice maker section 12.

Could be a bad water valve.
Re: it is not closing fast enough and allows a drop or two through this then drips and freezes causing problems.

You said the freezer temperature is OK, have you measured it with a thermometer?

Where is section 12? Temp was 38. Ty

Section 12 Icemaker Parts in in the parts breakdowns (the link I gave).

Something is very weird .
At 38 degrees everything would melt is the freezer.