Whirlpool Gold Refrigerator

Refrigerator & Freezer Repair
1

The fridge and freezer side both work but the fridge side makes a buzzing noise when the door is open and the light bulbs for the fridge as well as red LED lights for fridge and freezer settings do not light up. Light comes on in freezer when freezer door is opened. Is this the control box or electronic control panel?

2

Very likely the problem is a bad electronic control box.

Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GD5SHAXNS00 REFRIGERATOR | AppliancePartsPros.com

Gene.

3

Gene,

I ordered the part you recommended. I was wondering if the installation requires unplugging the refrigerator or can I just remove the old box and install the new box without unplugging the refrigerator?

Thanks,
Bob

4

Bob,

Any electrical appliance must be unplugged prior to any repair for your safety.

Good luck and keep us posted.

Gene.

5

Gene,

Got the part you recommended and installed it. The refrigerator lights still do not work although the temperature lights now work. If I take out all of the lightbulbs, the temperature lights work, when I put the lightbulbs back in the temperature lights go out and the lightbulbs still don’t work. I tried all new bulbs and no luck. What is the issue now?

Bob

6

Bob,

Based on the last information it is possible that the main control board (#18 on the diagram) is the culprit.

If this is true and the old control box is still good then you can return the control box (if you ordered it from APP).

Gene.

7

Gene,

I did order it from APP, although I installed the new one already. If it is in fact the other circuit board, where does it get installed on the refrogerator? I can’t see any external access panels or doors. Do I need to return uninstall the new one and return that part?

Bob

8

Bob,

The second board is located on the back of the refrigerator, next to the compressor. Just click on the link.

You may want to order this board and install it first. If it will fix the problem, then try to put back the old control box. If the old control box will work properly, return the new control box to APP.

Gene.

9

Gene, What link should I click on to see the location?

10

“#18 on the diagram”

11

Thanks Gene