Whirlpool gd25dfxfw02 refrigerator not cooling

General
1

My Whirlpool gd25dfxfw02 refrigerator not cooling but the freezer is working.

Brand:Whirlpool
Model gd25dfxfw02 refrigerator
Main Symptom: refrigerator not cooling but freezer is working
What happens & when:

Error Code (if any):
Parts or tests already tried:
Photos / video link:

2

On your Whirlpool GD25DFXFW02, if the freezer is still freezing normally but the refrigerator side is warm, I would concentrate on airflow from the freezer into the refrigerator rather than the compressor. This model uses the freezer evaporator/fan to circulate cold air into the refrigerator section.
Start with these checks:

  1. Check for cold air entering the refrigerator. With the unit running, feel around the upper vent/diffuser in the refrigerator compartment. You should feel cold air coming through. If there’s little or no airflow, that’s the biggest clue.

  2. Listen for the evaporator fan ()Whirlpool 4389144 Refrigerator Evaporator Fan Motor | Genuine OEM Part) in the freezer. Open the freezer and press/hold the freezer door switch closed. You should hear the fan running. If the compressor is running but that fan isn’t, check the evaporator fan motor. A failed fan can leave the freezer cold while greatly reducing airflow to the refrigerator.

  3. Look at the freezer’s rear inside panel. If it’s covered with a heavy layer of snow/frost, you’re probably dealing with a defrost-system problem Defrost Element (Whirlpool WP2323198 Refrigerator Defrost Heater | Genuine OEM Part) & Defrost thermostat (Whirlpool WPW10225581 Refrigerator Defrost Thermostat | Genuine OEM Part). Frost can bury the evaporator and block the air passages feeding the refrigerator.

  4. If the fan runs and there isn’t excessive frost, check the air diffuser/damper. The damper controls how much freezer air enters the refrigerator. If it’s stuck closed, you’ll get exactly this symptom. The air diffuser/damper assembly listed is (Whirlpool WPW10151374 Refrigerator Air Damper Assembly | Genuine OEM Part).

Quickest test: tell me whether you have good airflow, weak airflow, or no airflow from the upper refrigerator vent, and whether the freezer evaporator fan is running. From those two checks we can narrow this down pretty quickly.

3

I defrosted the refrigerator by unplugging it and leaving it unplugged for 24 hours and now the refrigerator is getting cold.

4

I would say you have an issue with your defrost system.