Brand:Whirlpool
Model Number:FFTW1001PW
Main Symptom:Knocking
What happens & when:Cycles run fine. Just a Knocking noise
Error Code (if any): none
Parts or tests already tried: none
Photos / video link: https://www.facebook.com/share/r/1FQNSaTwJ1/
Can you identify when it is making the noise Agitate, spin, etc?
What part of the washer does it seem to be coming from?
Does it sound metallic or anything else?
Mainly during agitate. Sounds metallic like gears . Suspension rods are common but I don’t think it’s coming from there.
The last 20 seconds of video was during agitate cycle.
Thanks for your help.
I can’t access the video but from what you are describing I would strongly suspect a gearcase issue ( Frigidaire 5304499817 Washer Electronic Control Board And Drive Motor Kit | Genuine OEM Part )
I have video on my phone but don’t see a way to attach it.
But I agree, it’s probably the gearbox. Thanks for your help
No problem. Let me know if you need further assistance with changing the motor assembly
Try this link.
Almost 100% gearcase motor assembly failure. Sadly these are not serviceable and have to be replaced as a unit
Ok. Thanks for your help.
No problem. Please let us know if we can be of further assistance