I just called Whirlpool because I am having this same problem. Even though my washing machine is almost six years old, the company is fixing it for free. Call the customer service line on the Whirlpool website and they should fix the problem for free.
Called the 866 number above. Free repair and parts!
Thank you! Thank you! Thank you!
Thanks King. My washer just this morning thru a F1 at me and thought, “What the heck”? I had to go to the laundry mat, which wasn’t bad. I came home and found this site. I called the number you posted and they are coming Monday, (In 4 days). Actual Whirlpool Factory Certified Care. Not a 3rd party. He told me they don’t know why F1 is now coming up a lot. But service and parts are free. Thanks for posting the phone number. You saved me much time and money. Nice job! Sherry:)
Called the 800 number twice refused to pay for parts and LABOR. Only parts would be free, not labor. Any advice?
Bummer. All I know is the service guy said I was lucky because his company was an actual Whirlpool Service Co. So I didn’t pay for anything. Maybe because the service co you were getting wasn’t a whirlpool service, so they charge labor which Whirlpool probably won’t reimburse them for. I really don’t know why some charge and some don’t. The guy told me Whirlpool knows this is a huge problem with the Washing Machines and just continue to wait till customers complain before doing anything. When I called the 800 number, the guy said I was lucky because where I lived had the Whirlpool Service, so they would be coming. Maybe he knows that some of the services they send out will charge for labor. Sorry I don’t have a good answer for you. Sherry:)
I called the 800 and 866 numbers which seemed to lead to the same end. After explaining my f1 error code issue, I did not get anyone to say that the repair and parts would be covered. No one said anything about a “quality assurance issue” even after I asked specifically. They simply told me the price of parts and labor. How is everyone else getting such great responses?
I recently started getting the F1 Code on my washer. I ordered and replaced the Pressure Sensor on the circuit board. De-solder the 8 pin sensor and replace. Took me less than 30 minutes to fix. I ran self diagnostic on the machine and all pass. I have ran four loads thru the machine and all is well.
Hope this helps someone.
I ordered the part from Digi-Key corporation.
Part number: MPVZ5010GW7U-ND
Pressure Sensor Vert 8-DIP
$14.54 +
$ 1.02 shipping
Total:15.56
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Thanks curtville for that detailed info. I will try the same thing and report the results. I have emailed the law firm handling the case and so far have only received a, “you will be contacted” response from the secretary. I found the Facebook page bashing these washers and it made me feel a little better, but that’s it. My water pump is now leaking for the second time as well (replaced once). Joy.
Hi Curtville,
I hope this message gets to you quickly! I recently started getting the F1 Code like everyone else. My question to you is:
Is this a simple job to do soldering? I have very light soldering experience and would hate to purchase something I’m only going to screw up and still have to buy the control board.
I usually look up youtube to watch how repairs are done but there isn’t anything available regarding the replacement of this item!
Thanks everyone with the information posted. Like everyone else I called Whirlpool. My experience was nothing short of lucklaster service. They offered me a whopping 25% discount on the control board…
For those with this problem, I have found control boards on ******** for under $100.
I will attempt to repair the problem using Curtvilles method since its under $20 and report back once its complete!
Here is the troubleshooting steps if your cabrio is displaying a F1 code.
This guide requires power to be applied to the circuit board. Extreme caution is required due to the risk of electrocution. If you have any doubt in your electrical abilities do not proceed with these steps and replace the entire module.
First determine if the air line going to the pressure sensor is kinked or damaged, this can be done by visual inspection. If hose is ok, proceed to the next step.
This step requires the use of a multimeter: with power applied to the washer locate the pressure sensor on the control module. Look at the 8 pins which is soldered to the circuit. Pin 1 will have a notch in it, the layout will be:
- 5
- 6
- 7
- 8
Pins 1, 5, 6, 7, and 8 are internal device connections. Do not connect to external circuitry or ground. Set your multimeter to continuity check and check pins 1,5,6,7,8 these pins should be normally closed in reference to pin 4 which is voltage out, if any of these pins read open, replace the pressure sensor. Pin 2 is voltage input, set your meter to DC scale and verify that there is 1-5 VDC input ( red lead on pin 2, black lead on pin 3 ). Pin 3 is ground, when checking output voltage from the sensor, reference all +VDC to this pin. If voltage is present at pin 2, check and see if you have the same readings at pin 4. If no voltage present at pin 4, replace pressure sensor. If no voltage is present at pin 2, replace module.
My washer stopped working so i called a repair guy . he told me it needed a control board the code was E1F5 . He wanted 500.00 to fix it . So i found the part online put it in and it still wouldnt work . Since then i have replaced the lock switch , the lock strike and the actuator . I ran the diagnostic and the new error code is F1 E2 which from all i have read is the control board . The control has a green light when the power is on . Can ANYONE help me PLEASE . I have tried calibration and it didnt help . i read it might be the air pressure tube . i called whirpool they said my machine is too new for the free fix
PLEASE can someone help
Thanks
I had the same issue and I looked on you tube and found a repair video that told me how to fix it with out replacing the $200 board. First the F1 error is indicating that it does not know the water level of the washer. So try taking it off auto water level to see if that fixes it. If this fixes it you will not have to replace the main board. Second thing I did that the you tube video recommended was I took three screws out the back of the back of the washer from the top so that you can remove the electronic portion of the washer, There is a clear plastic tube attached to the main electronic board. remove it and blow hard thru it numerous times. if you can blow thru it then put it back on the main board replace the cover with the 3 screws and presto mine was fixed. Please Please Please,..,unplug the unit from the outlet before doing anything to the washer.
I followed Curtvilles message above & was able to fix my machine’s annoying F1 code!!
I’ve never done any soldering, so I spent ~$45 for the parts & a solder kit. It took me most of the morning to desolder the old part & replace it. Not rocket science, but not ‘easy’ in my book.
Finally my machine got this F1 error. Called the Whirlpool service and they said no recall on my model. It’s about 7 year-old machine.
It shows F1 when start to get the water in. You can hear the water flowing in but not see the water flow out to the container, then the F1 shows up. Cancel and restart, no luck. Hit the machine on the control area, start again, it starts to work. It will stop at the Rinse and show F1. I have to HIT it again to get it work or just ignore the Rinse. The pressure tube is through. I think the problem is the pressure sensor or the water level sensor on the other side of the tube. Any way to check it? Or I have to replace the sensor following Curtvilles message.
[quote=Tracs;869553]Finally my machine got this F1 error. Called the Whirlpool service and they said no recall on my model. It’s about 7 year-old machine.
It shows F1 when start to get the water in. You can hear the water flowing in but not see the water flow out to the container, then the F1 shows up. Cancel and restart, no luck. Hit the machine on the control area, start again, it starts to work. It will stop at the Rinse and show F1. I have to HIT it again to get it work or just ignore the Rinse. The pressure tube is through. I think the problem is the pressure sensor or the water level sensor on the other side of the tube. Any way to check it? Or I have to replace the sensor following Curtvilles message.[/quote]
Updated by myself. I just followed Curtvilles message, ordered the part from Digikey. Got it in 3 days. Ordered the iron online which sitting in the customs for almost a month and finally got it last week. Removed the older part from the board and solder the new one in. Problem fixed. It costed less than $40. Thanks for Curtvilles. Try it if your machine only has the F1 error.:D:D
Mine is still working a year later.
I have gone a year with out the F1 code. By the way, 2 years ago my washer would go out of balance about every load. Replaced the springs that holds the tub in and never had another problem with out of balance load.
Called both numbers listed above (800-253-1301 and 866-698-2538), mentioned that it wasn’t a recall but a “quality assurance issue”, and Whirlpool will not cover the parts/labor/service call. Perhaps it’s been too long since this F1 issue surfaced, but they would just tell me that the service call alone starts at $120 in my area and the part was $210+$25 shipping+$60 core charge+tax. So no luck anymore on getting Whirlpool to cover this. I asked if they’d cover the part and I’d do the labor, but no luck. Thanks, Whirlpool.
Curtville: Thanks much for posting this information.
I ordered the part, and installed the new pressure sensor.
Washer is working like a champ now. The code was so annoying. It seemed like some sort of sensor failed, because it would come and go intermittently. I would have never found the sensor part number without your post.
I called support, and of course my machine is out of warranty.
Anyway It took me less than an hour to tear the control board out, and de-solder, and re-solder the sensor.
Thanks again for the help. You saved me $$ form having to purchase a new washing machine.
http://forum.appliancepartspros.com/washer-repair/10337-whirlpool-f1-code-5.html#post843248
[QUOTE=Curtville;843248]I recently started getting the F1 Code on my washer. I ordered and replaced the Pressure Sensor on the circuit board. De-solder the 8 pin sensor and replace. Took me less than 30 minutes to fix. I ran self diagnostic on the machine and all pass. I have ran four loads thru the machine and all is well.
Hope this helps someone.
I ordered the part from Digi-Key corporation.
Part number: MPVZ5010GW7U-ND
Pressure Sensor Vert 8-DIP
$14.54 +
$ 1.02 shipping
Total:15.56
[/QUOTE]
Hello all, I just joined this forum.
I have Maytag Bravos MTW6300TQ0 washer with the F1 problem. The controller was original to machine ( W10130544A ). I ordered and installed the part recommended by Curt (MPVZ5010GW7U) and it seemed to work for smaller loads. However when I had a larger load, the tub overflowed on the floor. I was using the Auto level setting.
Looking at the specifications for the pressure sensor, it is rated at 10 kPa maximum pressure - which translates to a tub depth of 100 cm. However, the tub on the Bravos is only 68 cm deep - with the top of the basket at 58 cm. So, while this part works OK on my machine, I don’t think it is the optimal part.
Instead, I have ordered a 6 kPa part (~ 61 cm tub depth) - DigiKey MPVZ4006GW7U. Same pinout, voltage and package. I think this will be a better fit, will use less water and be less likely to overflow with a big (Super) load in the machine.
Until it arrives, I will continue to use the MPVZ5010GW7U part- as long as I keep maximum level to Small or Medium water levels. I find Small fills up to 50% of the tub, while Medium fills nearly to the top of the basket.
And yes, I have confirmed the pressure hose is clear and also did a zero-calibration of the pressure sensor.
Another observation: the marking on my bad pressure sensor is: S605D with date code 0701. This does not match up with the Freescale data sheets to any known part number, so I am guessing Maytag/Whirlpool may have created a custom part for these controllers.
Will update when I install the new sensor and let everyone know how it worked out.
Thanks again for this forum - it helps to save me $$$ and keep my washer out of the landfill.