We bought a used and ‘reconditioned’ washer from a respectable business two years ago and all has been fine until a week ago. At that time the washer wouldn’t enter a rinse cycle (wouldn’t spin). If the timer dial was moved, it would enter the spin cycle and finish. For the week we used this method to spin the clothes. This morning, it will fill, agitate but not rinse or spin dry. I think we may have broken the only remaining “dog” on the transmission block as when in the spin / rinse cycle … it makes a teriffic fast ‘clicking’ noise. I suspect the remainder of the pins are attempting to engage to do what they are suppose to do, spin the tub. I’ve searched for model numbers and have found only two … both of which are the part number for the area of the number found , (rear control panel and top lid). This is an Whirlpool Estate “Heavy Duty Super Capacity” washer as stated on the front panel. I tried the ‘location’ page from your sight but no luck. Any idea as to the block, dogs or do I have to open it up to find a number? Hope you (or anyone out there can help).
The name plate with the model number on such washers is always on the frame under the lid. Without it it’s almost impossible to find most of replacement parts. Especially because one of them could be a bad timer.
As my title says Gene, tried that nothing there. Nothing on the back nor on the front panel sides. I found two numbers: 8525146-A (part number for the panel back) and 3357978 which was embossed on the back dashboard. Other than that, nothing. I tried tonight to open the back (or remove the casing for that matter) … no luck. It’s all put in place with plastic expansion clips and I’m not about to go there without knowing what I’m releasing and getting into. Though speasking with a few friends this evening, … sounds pretty good bet to be the ‘dogs’, given the history with the way we’ve used it for the last week. It’s disconnected right now, trying to dry was was in there in the spiffy Whirlpool Estate Dryer we have (replaced the heating element from you a year ago). I’m really starting to question Whirlpool. True they make Kenmore (or vice versa)?
Sounds like you may have a Whirlpool Direct Drive top load washer.
Not saying the timer is at fault, but this video will show you how to access the timer.
Thanks Gene, I’ll check it out. Time to call it a night on this part of the east coast … 4:30 AM comes early. Unlike my washer, work is ongoing, Thanks again for the help. Will be in touch.
I’ve been reading through the posts and I have to admit, … it’s starting to sound like a timer problem, … the racket it’s making may really be the timer AND NOT the damaged dogs as first thought. The washer won’t work in any cycle. My wife said it simply died during a wash. As I stated earlier, … the rinse cycle was out of commission but the spin worked along with the others. The lid switch also appears to be okay, so thanks to your great video on YouTube, I’m going to go ahead and check on the timer for a part number. It’s a great place to start as I’m having one hell of a time trying to get into the cabinet.
I found the timer part number … 8541270 (B). Not available so I’ve contacted the service/parts deartment of Appliance Parts Pros and waiting for a reply. Guess we’ll go from there.
Just installed it and ran it for a test. It’s a no go so I go back to my original feeling, the dogs are stripped for it makes a, for lack of a better term, … a plastic shounding whirling grind as if something is broken and stuck in some sort of an impeller. Like a blow dryer with a bad fan blade, kicking against the plastic housing. That’s just what it sounds like. I didn’t evben bother to see if it would finish a cycle, … as soon as it engaged to the ‘agitate’ I shut it down, … I was agitated enough for the both of us. Needless to say, … I’m not very happy right now. If the damn thing was easy to get into, I’d just go do it. At this point I don’t know what to think. Are "dogs’ easy to change? I’ve got three, … 2 Labs and a German Shepherd … never tried it on them, (yuk, yuk).
Just listened to it again … it makes me shudder! It’s a definte ‘grinding’ from the cabinet box (casing). It pumped out fine after it was filled and tested, … 'cept for the noise factor so the tub wasn’t engaged. It’s not the transmission or at least I don’t think so as it seems when those crap out, … they make no noise. This is number three on the ‘three trees of life’ right now. Between a 1/8th tank of heating oil, a hole in the exhaust line of my '97 Saturn which has a bad thermostat, and now the washer … damn, … this new england life in Massachusetts has me seeking greener pastures. Any ideas (and yes, I still have no model number). ?
Okay, … I got into the back and removed the rear panel. Still no sign of a model number in the cramped place. There is a wide wing type of wheel located under the tub, … intact. There is a belt, loose but I suspect it should be. However I did find something odd. I have about two inches of a material … belt like, .. perhaps 5/8ths of an inch thick and about 1/8 of an inch thick. Ther are two worn impressions on the inner ‘band’ or natural run of this piece, … meeting together in the middle to make a good 3/8th of an impression where they meet from what appears to be opposing sides. My guess is that this is perhaps the outter banding of a belt, which has created a gap in it’s function by breaking off? Not much space to work but the belt that was there (which I suspect should be loose is a bit gummy by feel and appears to slip easily into the lower pulley if allowed/ I didn’t pull on this as I didn’t know if I should. Could this be a bad belt with a piece missing which has caused the problem and the clatter I’ve heard? Hope you can offer some advice … my laundry area is a mess. Oh, do you make house calls to put things like this back together?? (Only kidding). Hope to hear from you soon.
