Whirlpool Duet won't start

First off, I would like to thank all of you who assist with troubleshooting. I have found a great deal of useful information on this site. I have used the search function, but was unable to come up with a fix for my dryer.

I have a Whirlpool Duet Dryer, Model GEW9250PW0, that will not start. The front panel lights up as normal. When I push the Start button, I get a beep, the Sensing Status light comes on, the timer starts counting down, but the motor does not start running. All of the following checks have passed:

  • Door switch
  • Thermal fuse resistance = 0
  • Belt switch
  • Checked the resistance on the motor
  • Thermistor resistance = 0
  • Thermal cutoff resistance = 0
  • Verified incoming 240V power
  • Ran the diagnostic test. All switches and lights operated normally.

The only indication that differed from the troubleshooting guide was that I did not get the OE indication when the door was opened. It did beep and the light went out, but I got a code of 6E instead of OE. I did a circuit test on the door switch with an continuity tester and it passed.

I was thinking it might be the control board, but I read that if the timer counts down, this usually isn’t the problem.

I’m out of ideas, other than just ordering parts and replacing until something works.

Once again, I appreciate your time helping with this.

Sincerely,
Chuck

I have been trying to resolve the same problem. Were you able to find a solution?

Thanks, Mike

[quote=hov01;804015]I have been trying to resolve the same problem. Were you able to find a solution?

Thanks, Mike[/quote]

Mike,
Yes, I found the solution to be a burnt circuit on the main circuit board. There was no indication of anything burnt initially, but following advice from another website, I pulled the circuit board out of it’s holder and found a burnt spot on the back, right under the motor relay (or whatever it’s called. Looks like a relay box, and says motor, but I’m sure it’s not actually a relay). I bought part number 1060737 from a website called “repair ************” for $221.15. It was an easy, drop in fit and work like a dream. Here is a link to the part: http://www.************************.com/PartDetail/Main-Control-Board/8546219/1060737

Hope this helps.
Chuck

My GEW9250PW0 dryer would not start. Chuck’s update of 03-16-2013 at 08:47 PM led me to the problem / Solution. Thanks Chuck. I removed the main control board from the plastic case that holds it. On the bottom of the circuit board I noticed a small burn spot on one connection. The connection was for the relay that clicks when the Start button (front of dryer) is pressed.
Instead of ordering a new board or relay, I cleaned and re-soldered the burnt connection. The dryer fired right up after that.

Thanks again Chuck. You saved me a ton of money. I was ready to put the dryer on Craigslist Free Stuff.

Jerry