My whirlpool duet washing machine stopped working a month ago. The machine will not power on. the only response i get are 3 short beeps when pressing the power button.
You likely have a faulty motor control that is causing issues with the machine control. You can verify this pretty easily. Remove the screws from the rear edge of the top panel and remove that panel. In the RF corner of the machine you will see the machine control. With the machine unplugged, locate the connector in the spot labeled MI3 on the control and carefully remove it. Then, plug the machine back in and see if it will power up. Let me know what happens, please.
i dont see a plug labeled like that
That is the wrong control, the control that connector is on is pictured at the link below, mounted on the RH side near the front of the machine.
Whirlpool 8183259 Electronic Control Board - AppliancePartsPros.com
[quote=Appliance Ninja;835679]That is the wrong control, the control that connector is on is pictured at the link below, mounted on the RH side near the front of the machine.
Whirlpool 8183259 Electronic Control Board - AppliancePartsPros.com[/quote]
What is is the sensor attached to MI3? I got it to work to where the dial can show the times and the normal wash could activate.
Did you disconnect the connector that is labeled MI3 on the board or what did you do to get the control to light up instead of just beep?
yes i disconnected the mi3 plug, what is the sensor connected to? is the machine operational with the sensor disconnected? it seems to be in working order now that the plug is disconnected.
By removing that plug, you isolated the motor control away from the main machine control. The motor control is shorted and will need to be replaced. The drum will not move with that part being bad. The board you need is available below and is mounted to the bottom of the machine, accessed by removing the rear access panel.
[quote=Appliance Ninja;835702]By removing that plug, you isolated the motor control away from the main machine control. The motor control is shorted and will need to be replaced. The drum will not move with that part being bad. The board you need is available below and is mounted to the bottom of the machine, accessed by removing the rear access panel.
Whirlpool 8183196 Cntrl-Elec - AppliancePartsPros.com[/quote]
are you sure that that is the issue with my machine? could there be another issue causing the same problems?
I am very confident that is the problem. That is why I had you isolate the motor control, it makes diagnosis very accurate and simple. This is a very common problem. Replacing that board will get you back up and running.
ok thank you for your help. hopefully the part will be the solution to this. many thanks
You are very welcome, let me know how it goes!
[QUOTE=Appliance Ninja;835718]You are very welcome, let me know how it goes![/QUOTE]
I registered just to post this : THANK YOU.
For anyone else referencing this post - I’ll give you some confirmation that this worked out.
I have a Maytag MHWE500VW11.
No one ever comes back to confirm that these things work after help was provided, so i thought I would do that myself.
There was a slight change to the instructions , however - so I’ll go over what was required.
It started with the 3 beeps. I replaced the front user interface first - which did nothing to fix the problem - but luckily I stumbled on this thread afterwards.
So I followed the instructions as such :
“Remove the screws from the rear edge of the top panel and remove that panel. In the RF corner of the machine you will see the machine control.”
“With the machine unplugged, locate the connector in the spot labeled MI3 on the control and carefully remove it. Then, plug the machine back in and see if it will power up.”
This worked, which confirmed that the motor control is shorted. To access the motor control (in my washer) - you need to open the front - NOT the back panel.
There are three screws on the very bottom of the front of the washer which did the trick. Swapping out the part worked from there. The cables are on the front side of the part, and it is physically closer to the front as well, for reference.
Anyway - thanks again.