Hi Gene,
I tired the upper oven on “broil” and here’s what happened: The bottom element came on and wouldn’t shut off, even after hitting the “off” switch and opening the door. I had to cut the breaker.
I don’t know what to make of this. Maybe I mis-identified the smoked relay, but according to the tech sheet the bottom element isn’t supposed to come on at all in broil mode. Is it a bad “brain,” maybe?
Thanks again!
Justin
A fried relay on the control board definitely means the control board has gone bad. You have to replace it. I understand it is painful because of very high price for the part but the other choice is to replace the whole oven.
You can live chat with the Appliance Parts Pros team to find the ETA for the part.
Gene.
Hi Gene,
Yeah, I knew when the relay burned that would mean a whole new board, they’re expensive but what can you do? That oven has a lot of hours on it. At least we can still use the lower one in the meantime.
What I’m worried about is putting in a new board and having the same thing happen. Are there some things I can test when hooking up the new board that will let me know if there’s anything shorting out before I put the power to it?
Thanks for everything,
Justin
[QUOTE=justin_b;77119]…What I’m worried about is putting in a new board and having the same thing happen. Are there some things I can test when hooking up the new board that will let me know if there’s anything shorting out before I put the power to it?..[/QUOTE]
Hi Justin,
As usual there are two things about it: a good one and a bad one.
Lets start with the bad: there is no way to find if the part is defective or not until you install it.
The good thing is: any part you purchased from Appliance Parts Pros comes with ONE year warranty. If it fails within a year they will exchanged it.
Gene.
Gene - my problem is a little different; I have model RBD275PDB10. The controls themselves seem to work: I can get both ovens to come on and the light to come on by pushing the appropriate buttons, but there is NO display at all in the control panel. This has actually been happening for several years, on an occasional basis (seemed like electrical storms or cleaning cycle use would increase the frequency) but I would normally be able to reset just by hitting any button. Now the control panel display refuses to come back on, though it occasionally beeps for no apparent reason. I am assuming that I will need to replace the control panel assembly, and am wondering what this will entail for a reasonably handy individual such as myself.
Thanks,
MG
Most likely the problem is a bad control board because the display is part of it.
This part is not too difficult to replace yourself. Open the lower oven door and remove the screw on each side oven trim. Lift up the trim from the bottom and slide it down. Remove the screw on each side of the control panel, pull the bottom of the control panel toward yourself and push it up to release the panel from the tabs on top.
You can live chat with the Appliance Parts Pros team to find out the eta on the part.
Here are the breakdown diagrams and Replacement parts for WHIRLPOOL RBD275PDB10 | AppliancePartsPros.com
Gene.
Gene - thanks a lot for your help. The control board was the problem, and as you noted, was not too difficult to replace. Expensive part, but a lot cheaper than a new oven!
MG
You are welcome. We are glad you were able to fix it.
Gene.
Gene,
I have read many threads with your replies. Thank you for all your help. I have a kitchenaid KEBS208DSS10. I had the same self-cleaning - no power problem … changed out the control panel thermal fuse (now lower oven works) have to change out the thermal fuse in the back of the upper oven … I have alot questions about pulling the oven from the wall. 1) does the upper oven and lower oven detach .. am I just pulling out the upper oven or are both coming out 2) How are the ovens connected to the wall 3) are there screws to take out 4) what is the best way to hold the oven when removing it … open the top door and hold from inside? Thanks so much for your help.
Todd - eisjt
No. It comes out as a whole unit. Because it is pretty heavy, it’s better to remove both oven doors prior to the oven removal. You can find the instructions in the Use and Care guide (page 21).
You can find all answers in the Installation instructions.
Here is the Service manual.
Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KEBS208DSS10 | AppliancePartsPros.com
Gene.
I had the same thing happen…6 weeks ago I had to replace the control board on my 4 year old double whirlpool oven. Now, during self cleaning it completely shut down. Called Mr. repairman again, he came out today nad said it’s now the thermal fuse, but we are supposed to replace the entire wiring harness when that happens. Is that true? It’s apparently a price difference of $100 for thermal fuse or 350 for wiring harness. can I just do the thermal fuse?
[QUOTE=Gene;59221]Scott,
Looks like you have the same situation as the other guys who posted here. The control panel thermal fuse and very likely the upper oven shutdown fuse are blown. I do not think the lower oven is affected because it was not used at that time. In case you have to remove the oven from the cabinet you’ll need a helper because it is pretty heavy. Otherwise it is not too difficult to replace the shutdown fuse (thermostat) on the rear panel.
The part number for the control panel thermal fuse is AP3110028
The part number for the upper oven shutdown fuse is AP3885687 (it has been changed by the manufacturer).
Gene.[/QUOTE]
Hi Gene,
I have whirlpool double oven model RBD275PDB12 and I ordered the thermal fuse for the control panel and one side of the connector is too small. Is it wise to replace the connector end with the correct size? Chack out the picture the newer fuse is clear and the left side is smaller than the original. Any help is appreciated.
thermal fuse picture by bigdog611 - Photobucket
art
art
[quote=bigdog611;283705]Hi Gene,
I have whirlpool double oven model RBD275PDB12 and I ordered the thermal fuse for the control panel and one side of the connector is too small. Is it wise to replace the connector end with the correct size? Chack out the picture the newer fuse is clear and the left side is smaller than the original. Any help is appreciated.
thermal fuse picture by bigdog611 - Photobucket
art
art[/quote]
Art,
I can see the difference. The problem is Whirlpool does not make any other fuses, just this one AP6009404
and the other fuse AP6009502
One end of the fuse plugs into the control board and there is not much what you can do with the control board terminal. Use the bigger fuse terminal for this connection. There is a wire which connects to the other end of the fuse, using a male wire terminal. You can easy replace this wire terminal with a smaller size.
Gene.
Many thanks Gene! I will let you know how it works out.
