Whirlpool Door

I used the microwave and it worked normally. Removed that food then placed more of the same in the unit and when I pressed start the word “door” appeared on the screen and it will not start. I have tried repeating it multiple times but not working. I have reset the power to it but still no help. I have someone scheduled to come out but it seems like it should be simple.

thanks, jay

Hi Jay

Most likely the problem with your microwave is a bad door switch.

The model number you posted does not look like a valid model number.

Verify the model number and repost it, please.

Gene.

I found this question via a Google search and it is exactly the problem we are having. Unfortunately no answer. This is an in-wall over-microwave combination unit. The only numbers on the inside front of the unit are:
Tag on left side: 8538 791 54001 and under it XNR0568951
Tag on right side: UL FILE NO. E150072SP and under that FCC ID: KAW38AVM726

I’m sure this is likely a door latch sensor of some type, but where is it located and how difficult is it to replace.

Thanks

[quote=JHOLT29;151696]I found this question via a Google search and it is exactly the problem we are having. Unfortunately no answer. This is an in-wall over-microwave combination unit. The only numbers on the inside front of the unit are:
Tag on left side: 8538 791 54001 and under it XNR0568951
Tag on right side: UL FILE NO. E150072SP and under that FCC ID: KAW38AVM726

I’m sure this is likely a door latch sensor of some type, but where is it located and how difficult is it to replace.

Thanks[/quote]

If this is an over the range microwave then the name plate with the model number should be on the door frame. “XNR0568951” looks like a serial number. The model number should be somewhere around. Usually (if microwave made by Whirlpool) it starts with two or tree letters.

Gene.

Gene:
It is a microwave/oven in-the-wall combination. Whirlpool gold. The microwave door drops down (vs. opening on the side). Does that narrow is down? Thanks.

If this is an oven/microwave combo then the name plate with the model number is on the Oven door frame.

Gene.

Whirlpool combination oven/microwave built-in unit.
Model # GMC275PDR07
When trying to start microwave, the electronic screen says “DOOR” and unit will not work. Oven still works fine.
I tried shutting down the power at the circuit breaker to see if it would re-set. No success.
Any other ideas?
Thanks!

Hello JHOLT29,

I googled your posted problem regarding displaying “DOOR” error on your microwave. I recently got exactly same problem and wonder how you got it fixed? Can you please advise!

Thank you!
Daniel

Exact same issue and model! Any response on a fix?